Information & Ethics committee  We don't have any experience with order-making powers.

Information & Ethics committee  I agree. They can come out and say that this company is not co-operating and they need it. If they come out with any sort of statement at all, whether it's soft or hard, it will not be taken lightly by the company, and I don't know any company that would take it lightly.

Information & Ethics committee  Can I add to that?

Information & Ethics committee  A quick point is that large companies would be impacted even more than small companies, again because of their reputation. I can assure you that every board now looks at any incident dealing with social media at all very seriously. Just look at the mortgage company in Toronto that didn't pay attention to a couple of misstatements three or four years ago.

Information & Ethics committee  We think there's an evolution coming, for sure. The Internet is evolving and evolving fast. There's no question about it. We believe that the act in place now is good. What should happen is that the OPC should be more like an ombudsman, putting out guidance, working with the industry, suggesting changes.

Information & Ethics committee  It's simple. There are two ways for cybersecurity or cybercrime to happen. One way is with existing information sitting somewhere, but more and more lately, it's actually when you're doing the transaction that they get you. It's not historical data.

Information & Ethics committee  The beauty of the Internet, which is that it enables everybody anywhere in the world to get information the same as anybody else—if you have the right connection, of course—is also the problem with the Internet. Everybody makes mistakes, and now your mistake is there.... You won't stop people from making mistakes in the future—

Information & Ethics committee  Yes, immediately. Again, it's the beauty of the Internet. It's instant. In the old days, you would have had to wait. The guy probably would have been employed for a couple of months, somebody would have found it, and then he would have been done. It's a timing issue. People will always make mistakes or have things they regret saying, or whatever.

Information & Ethics committee  Excuse me, can I just...?

Information & Ethics committee  Just as a practical situation with regard to your last question about cellphone number numbers and email addresses, people are wanting to keep these for life. You now can take your cellphone number anywhere in Canada and keep it. It'll go with any other carrier for the rest of your life if you want.

Information & Ethics committee  It's an interesting concept, the degree of consent. There's absolute consent, saying that the person has to absolutely consent to every single interaction that is going to happen, and that's very impractical, all the way to the fact that.... I don't know whether you saw that in Toronto a council person suggested that all cellphones' FM frequency ability should be turned on so that in case there's any emergency, they can get to every single cellphone with a broadcast.

Information & Ethics committee  Concerning the principle behind the right to be forgotten and the right to make sure you know what you're signing, there are laws in Canada. If somebody's information is on a web page, there are laws already available to them to have it taken off the web page. They're there; you don't need anything else to do it.

Information & Ethics committee  That is the problem.

Information & Ethics committee  We're saying that order-making powers at this time are not necessary; that there is a good working relationship between OPC and the industry. I somewhat disagree with Mr. Hogarth, in that there is significant cost to a company if it doesn't comply, and companies are aware of that.

Information & Ethics committee  Again, I'll start, and André can jump in here. On the right to be forgotten, first of all, before we are forgotten we ought to remember the different types of people—and I mean age groups—using the Internet. The young kids really don't care what they give over; it's of no concern to them.