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Veterans Affairs committee  What I would say to that is that we aim to understand military culture at numerous points, but this is also one of the points.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I'll turn this over to Ms. Pham.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I'd like to say that VAC believes that this is a VAC function.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  It is not case managers who adjudicate.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  First, in terms of the process, once a veteran is determined to need, for example, rehabilitation services, they would go into our rehabilitation program. That turnaround time is two weeks for rehabilitation. In terms of the disability award, that is where we look at the attribu

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I'm going to pass this over to Ms. Pham.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Yes. I agree with those points, and thank you for raising them. First, we know that in the last two years, each year there has been an up to 20% increase in the number of applications. That could be because of the new programs that we have around disability. There was the increa

February 15th, 2018Committee meeting

Elizabeth Douglas

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Thank you for the question. Again, as of April 1 of this year, the new veteran and family well-being fund is being launched. That's a $13.5 million fund over the next four years, and it is for innovation, research, and different types of organization to support those organization

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Yes. I believe the response is forthcoming and is being forwarded to the clerk.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  The number itself.... We do know that the disability pension adjudication number has increased. We know that it has increased because the number of applications has increased almost 20%. I also want to focus on how we are streamlining our services and how we are trying to ensur

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  No, those numbers aren't all for those who are waiting.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Some aren't waiting in terms of the transition period. As a result, again we are looking at those numbers, looking at ways that we can expedite this. We are looking at using technology. We have streamlined processes for some of the disability—

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  We recognize that there is a significant backlog, and we are just as frustrated about that backlog. We have placed a priority on this backlog. As I've explained, we are looking at all kinds of ways and means to reduce that backlog. We take it very seriously and we do take it as a

February 15th, 2018Committee meeting

Elizabeth Douglas

February 15th, 2018Committee meeting

Elizabeth Douglas