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Veterans Affairs committee  I would have to get you the actual number of homeless in our most recent stats on homelessness, but, as you know, that's a fluctuating number. However, we currently are doing several things. We partner with non-profit organizations. They can go out and help us find these vetera

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Yes, and it depends on the service. For example, if someone is coming in and they need rehabilitation services or they need to have our mental health services, it does depend upon the trauma, but we do treat trauma. We treat mental health illnesses.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Yes. That scenario could happen. What we do find, and what we are aware of, is that often our veterans do not come to us immediately after release. They could come to us years down the road, and if it is attributable to service, obviously we are there to help that veteran.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Again, VAC certainly wants to ease the stress of transition for veterans, but we believe it is our mandate to make that “attributable to service” designation. As a result, VAC is mandated to look after the ill and injured, and we see this as part of our role.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  VAC feels that the attribution of service would be better made, as it is now, by VAC.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  We always respect the recommendation of the ombudsman and look for ways in which we can pick up some of those recommendations, but we believe that declaring attribution of service is a VAC role.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  As a Government of Canada department, we have to follow central agency policies, particularly Treasury Board Secretariat policies. There is a policy on results, which actually gives the ways and means in which we must measure and report on results. We do that with our programs.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I saw the summary, thank you.

February 15th, 2018Committee meeting

Elizabeth Douglas

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I'm aware of his comments on that matter, yes.

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  I will give not my personal opinion, but the opinion of the department, which is that we are making a lot of steps forward and taking on.... For example, in terms of transition, going back to 2006, we made movement with a program agreement between our department and CAF on ways w

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Thank you. Good morning, Mr. Chair and members of the committee. My name is Elizabeth Douglas, director general for Service Delivery Program Management for Veterans Affairs Canada. I am responsible for 200 employees, located primarily in Charlottetown, in the areas of online

February 15th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  There are MP kits, and I will certainly go back to ensure that My VAC Account and other pieces are involved in and are alluded to in the MP kit. We also have a new fund for outreach and communications that is going to help us more successfully speak to our programs. Communicatio

February 6th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Thank you for that. With regard to our rehabilitation program, we have 120 days right now when a medical releasing member who becomes a veteran can get into a rehabilitation program. However, as has been noted, SISIP is the first payer. We then primarily deal with service-relate

February 6th, 2018Committee meeting

Elizabeth Douglas

Veterans Affairs committee  Our case managers quite often are aware of the situations with some of our veterans, but over and above that, we do have in place right now a contract with Vets Canada. They do outreach to vets who are homeless.

February 6th, 2018Committee meeting

Elizabeth Douglas