Veterans Affairs committee  Thank you, Mr. Chair, and my thanks to the committee members. I speak on behalf of my colleagues when I say that I found this extremely useful. We will take back to the department all of the questions and all of the comments. Our ultimate goal is the well-being of our veterans a

Veterans Affairs committee  Thank you for the question. First I want to go back again to the fact that we are looking at ways to streamline adjudication and that we have been successful with approximately 50% of our cases. They are now meeting the 16-week service standard. Beyond that and in terms of the

Veterans Affairs committee  I will certainly make sure that he is aware of this and will pass those concerns on to him. Thank you.

Veterans Affairs committee  Thank you for the question. I'm going to turn that over to Robert Cormier, who is the area director for Montreal.

Veterans Affairs committee  Thank you for the question. Again, I'm going to turn it over to my colleague.

Veterans Affairs committee  Yes, we do have the medical expertise.

Veterans Affairs committee  I would just like to state that this is outside of my purview. We do have a director general who is responsible for adjudication, and I would like to refer these questions to him, perhaps at another date, or come back with answers to your questions.

Veterans Affairs committee  The reason the banking information and the GCKey are there is the way in which the Government of Canada can secure online information. It is a whole-of-government solution that has been put forward by Treasury Board Secretariat. That said, we too recognize that veterans are stru

Veterans Affairs committee  We do have to follow processes and standards set out as to how we align and set up our website, but of course we can look at it and see if it would work. The other piece is that we've had tremendous growth with the My VAC Account over the last two years. It's been literally 1,00

Veterans Affairs committee  I don't have that information today, but I will certainly go back, and if we can break that data down, absolutely, we will share it with you.

Veterans Affairs committee  I'm sorry.

Veterans Affairs committee  Thank you. As previously noted, there has been an improvement over the past year, and there has been a working group looking into this to try to identify what those barriers are. In terms of the length of time it took to transfer records, we have gone down from 35 days a year ag

Veterans Affairs committee  As stated earlier, one of the things that we are doing is this post-release follow-up. We're doing it with those veterans who were originally deemed to be minimally at risk. However, what we find out is that quite often veterans don't either self-identify—as you're pointing out—o

Veterans Affairs committee  Thank you for the question. We certainly realized at VAC that we want to continue to improve the transition process. That is also why we have seamless transition as one of our priorities, and why we have the CAF-VAC seamless transition working group and task force. It is somethi

Veterans Affairs committee  Thank you for that. We have not been assessing whether they actually understand what we have been saying, but we try to work with them to make sure there is a sense that they know what programs and benefits they are entitled to.