Government Operations committee  I'll have a crack at it. When you say subsidized, from a business point of view it means that you're losing money and you want to do something. When you start doing the math and listening to the comments from our members, especially when they're in the residential mode, people are very well paid.

Government Operations committee  That's correct.

Government Operations committee  That's correct.

Government Operations committee  To be honest with you, I've never sat down and thought about it. Looking forward, in my world—and I know Canada Post is more of a government platform—if you can't make money, not big money but a certain kind of money, you won't survive. Either you rationalize the whole thing, and then you see that you have to stop doing this and you have to stop doing that, or you put a price on what you want.

Government Operations committee  There were no comments about that. No one mentioned problems with weight or with the complexity of the process.

Government Operations committee  Yes, that is so. However, I would not say that it is one of the only ways. More often than not—and this is confirmed in the surveys—people are no longer getting bills at home. That’s so in my case. We get them by email and we print them ourselves. It saves a stamp. We have to use a sheet of paper, but that is not a big deal.

Government Operations committee  It has to do with the tracking, especially with parcels. If you ask Canada Post where your parcel is, the answer can vary greatly. They may say that they are going to find out, which is like telling you that they have no idea. It is not the beginning of the process that is complicated, it is the end.

Government Operations committee  I really have no idea.

Government Operations committee  I think you're right. Everyone who replied does business with Canada Post. Most people do business with Canada Post. No one told us that they prefer another company. If someone did, it is one person out of 80. You don't sense any lack of comfort with Canada Post's services.

Government Operations committee  I will start. From the questionnaires, we saw that companies, individuals, parcels and the related business, the rates, all fit together well. Yes, sometimes it takes a little longer, but no one is saying that they hate Canada Post and no longer want to have anything to do with it.

Government Operations committee  Thank you, Mr. Chair. Thank you very much for inviting us to appear before the committee today. My name is Réal Couture and I am the President of the Chambre de commerce et d'industrie de Thérèse-De-Blainville. We have a number of organizations in our territory, including the Chambre de commerce de Bois-des-Filion / Lorraine.