Government Operations committee  The changes in 2011 and 2015 were due to the introduction of technology and also transformation, machines that sort the mail for us. In 2015, it was the introduction of the community mailboxes and the loss of door-to-door delivery for 28,000 residents. It wasn't a decrease in vol

Government Operations committee  I hope my point is taken. We need a different style of management at Canada Post, from the top down.

Government Operations committee  That is a huge burden for postal workers, because we have to work together, and that's not happening. When we come forth with a solution to generate revenues, eliminate a footprint by removing a vehicle from the road, and create a full-time job, only to be told “no” because that'

Government Operations committee  I have a fantastic personality.

Government Operations committee  I'll qualify that. I've been there 27 years. I've gone through seven plant managers. There is definitely a personality clash between workers and management in St. John's, simply because we believe that we do have rights. We do want to be respected, and we do come forward with goo

Government Operations committee  Yes. The first-class letter with the stamp on it has definitely decreased. There is no argument there. Our direct mail and our parcels have increased significantly.

Government Operations committee  Of course I support that, and to put it into perspective, the five major banks last year made $36 billion—

Government Operations committee  Just to speak to that, we do have a highly trained staff at Canada Post in our retail section. Right now they also do MoneyGrams and money orders, so they do provide some kind of financial services. We don't just sell stamps or deliver parcels; we do a full range of things. We di

Government Operations committee  From my 27 years' experience, I do not trust them. I have engaged in many consultations concerning issues in our plant and have come forward with ideas to save money, to make things better, to better accommodate the corporation and their goals, only to be told no. As I said, l

Government Operations committee  No, you're absolutely correct. Prior to 2011, the day was evaluated at eight hours, 400 minutes, and the volume fluctuates from day to day to day. What was happening after the last two restructures was they made the routes that tight, or they made the routes well over eight hou

Government Operations committee  No. I don't have the calculations on hand, but I have arbitrated forced overtime when the corporation chose to force individuals to work while people sat home not earning any income. The big thing about overtime for the Canadian Union of Postal Workers is that it's non-pensiona

Government Operations committee  As a trade unionist and an organization, we approached all levels of the government leading up to the election, and we did make it an election issue. Many parties made serious commitments. My understanding from the Liberals was that they would restore door-to-door delivery and th

Government Operations committee  I did watch CPAC when Mr. Chopra said that it was not feasible simply because our neighbourhood mail, our parcels, and our mail.... As I said earlier, residents don't receive mail every day. If you're on my route, you receive mail 50% of the time. That could be Monday, Wednesday,

Government Operations committee  Well, I'm sure there is a mechanism to make it happen. I'm sure the corporation has thought about it, but what I heard in evidence was Mr. Palecek and Mr. Chopra saying that it was not a viable alternative, and I agree, because of the parcels and the neighbourhood mail. The neigh

Government Operations committee  I—