Veterans Affairs committee  I think along the same line as the guys. Veterans understand that what is being offered is still a little more than for some people who retire and who aren't in the military. Having two years with 75% pay to figure out your life.... Most of the people we talk to day to day we tell that two years is two years, but you're going to blink, and it's going to be gone, so you need to figure out what you're doing right now.

Veterans Affairs committee  Right.

Veterans Affairs committee  I'm starting the process right now. Call me in a few months.

Veterans Affairs committee  There are two, which are post-traumatic stress and chronic pain.

Veterans Affairs committee  No. I asked them to come here probably 500 times last year, to just sit in front of somebody and talk and explain. I've invited many officials to our Ottawa clinic. We've had many days, open house days, where the Ottawa city police chief has left with so many brochures. I had to order another 1,000 because he knows his police officers can use the services.

Veterans Affairs committee  Yes, it happens all the time. I think it's DND's duty to make sure they know everything that's wrong with those soldiers. Who better to know what's wrong than the doctors who have been watching them for their whole careers? They do have first-hand experience. Depending on what CU, and that's the hospital care delivery unit....

Veterans Affairs committee  Is that in regard to injuries in the military being diagnosed and then refused afterwards?

Veterans Affairs committee  In my opinion, it's that it feels like you're still in the army. It feels like you're walking into an institution where they're just there to tick the box. I've been to OSI. It was the first place I went. I gave it a shot. I tried, but they were asking us to do things that we probably weren't capable of doing at that moment.

Veterans Affairs committee  That's right. You have to realize that the worst thing you can do, when you have post-traumatic stress, is put yourself back into that environment. When you're getting out and you have post-traumatic stress, you are constantly going back on base. I literally almost killed the pharmacist with my car because I blacked out going through an intersection, knowing that I was going on base.

Veterans Affairs committee  It is.

Veterans Affairs committee  Yes, pretty much.

Veterans Affairs committee  I would think the biggest complaint we hear would be the standard Veterans Affairs Canada, “No, that's not good enough. Try again”. I can tell you right now, one of the claims I put in, a legitimate claim, was being in war. I'm not lying to them, but they're calling me a liar.

Veterans Affairs committee  No, it's reality. I can tell you that I've heard it a thousand times from case managers.

Veterans Affairs committee  I really can't answer that question. All I know is my case manager told me I was supposed to put this in, get it back, and then put it back in again. What?

Veterans Affairs committee  It's huge. The services that we offer, they're all holistic. Whenever I speak to RCMP, Corrections Canada, whoever—never the military, oddly enough—I always talk about the spokes in the wheel. We talk about how you are the wheel, and there are certain spokes that you need to sort of heal.