Government Operations committee  We are very small, yes, in the grand scheme of things. I don't pretend to be anything but a small seller.

Government Operations committee  Yes, through eBay. I'm one of eBay Canada's sellers. They're touchy about releasing the numbers of how many sellers they have. I'm under the impression that it's in the hundreds of thousands just within Canada. I don't know how we all rate against one another. I can't pretend to

Government Operations committee  Yes, that's right.

Government Operations committee  I don't have one. I admit that I'm a bit of a hound dog when it comes to tracking. I like to make sure that my customers are receiving their parcels as quickly as they're promised. I will keep on top of my tracking and my delivery schedules with my iPhone and the Canada Post app

Government Operations committee  Oh, probably, as long as they weren't overwhelmed by the number of people they needed to serve. Again, I don't pretend that I'm anything other than a really small seller.

Government Operations committee  I have to concur with my counterpart. I offer same-day handling, which can be a little bit stressful at times because it means I have to get something delivered to my postal franchise office by no later than nine o'clock that night. I do strive to get it there by 5:00 p.m. so tha

Government Operations committee  I would hate to have to switch to a courier service, because of the price, and also because of the lack of convenience. If you do happen to miss that parcel when it comes to your door, it's really not fun. I said in my testimony that I didn't do any online shopping. There was o

Government Operations committee  I'm afraid I don't know. I don't have a good basis of comparison for the service I would receive from a franchised store versus a corporation store. I just use the one that's closest to me, and that's the franchised one.

Government Operations committee  A MoneyGram, or heaven forbid they need to change their address.

Government Operations committee  That would make a great deal of sense to me. It really would, because I think it was in the mid-nineties that a lot of the big chain banks in Canada started to shut down a lot of their smaller branches. I'm speaking again from the experience within Beausejour. There used to be

Government Operations committee  Mine?

Government Operations committee  I limit my worldwide shipping to most of the places that are insurable by a third party insurer. It's all across Canada, including the rural communities and the remote northern communities where it's harder to actually go to a store and get what you might need for your kids. You

Government Operations committee  Yes, Australia is one of them.

Government Operations committee  I have to say absolutely yes. Every aspect of Canada Post is something that I appreciate, both as a consumer and as an online seller. I wouldn't be able to do what I do or live the way that I do in Canada without access to its services. Any time that I've had something that has

Government Operations committee  As someone who has lived in a rural community—a couple of rural communities, as a matter of fact—and who has spent the last 20 years, for the most part, living in Winnipeg, I don't even think I could tell you, with all positivity, where our closest urban postal outlet is, the act