Government Operations committee  When we looked at the community mailbox, we focused on the conversion. We didn't assess its impact on the revenue side.

Government Operations committee  We didn't look at the revenue side because when we looked at the existing population, some are door to door and some are parcel. It was hard to establish any difference between behaviours.

Government Operations committee  It's very hard to respond. I don't necessarily know how long it would take to validate that assumption, but certainly Canada Post has been looking at the impact on the people they have converted from 2014. However, the take on parcel delivery for community mailboxes is typica

Government Operations committee  We didn't look at the revenue. My comment was more about how people are satisfied with the service delivery, not necessarily from ordering more or quantitative—

Government Operations committee  Canada Post?

Government Operations committee  They may know.

Government Operations committee  That's a good question. It's marginal, but I don't have the exact information. It's bundled with the other revenue.

Government Operations committee  When fully implemented, conversion should provide $400 million to $500 million of annual savings. That's certainly an important measure that could be implemented in a relatively short time.

Government Operations committee  It is a big risk. We're seeing changes in technology: 3-D printing will have a significant impact on parcels as goods are being produced or printed closer to reality, and drones.... It's very hard to assess how fast and how—

Government Operations committee  Yes. It's an important business.

Government Operations committee  Would we give our business to a competitor? No.

Government Operations committee  That was not part of our mandate. We looked strictly at the financial aspect.

Government Operations committee  We studied the financial side. I'm not sure whether Mr. Spear has any comments on revenue.

Government Operations committee  Yes. Mr. Spear can talk about the study that was done.

Government Operations committee  Thank you for the question. We conducted a relatively independent study. We considered Canada Post's financial situation without looking at its funding formula or at it being a public service. In that sense, our study has no impact on the model chosen. The principle that the rev