Public Accounts committee  Absolutely.

Public Accounts committee  Mr. Chair, I would like to say that we are very appreciative of the reports of the Auditor General and the committee in this area. We have made very significant improvements in our program integrity overall, as a result of the Auditor General's report and this committee's report.

Public Accounts committee  Mr. Chair, we are hoping to provide more information today on the questions that the committee put to us, which were questions about the process under which we develop these frameworks, whether they exist, how we monitor them, and how we track them. There is some information in

Public Accounts committee  Yes, Mr. Chair. We have a monthly monitoring of refusal rates of files. We have monthly extracts of data, and we monitor the refusal rates every month. That allows us to see whether there are any deviations from the norm. We also look at the risk indicators, and refusal rates in

Public Accounts committee  Mr. Chair, there is considerable information that we can disclose relating to how we've developed these frameworks, what our monitoring systems are, and what our governance is around those frameworks. There is also information that we cannot disclose because it would provide info

Public Accounts committee  Mr. Chair, I would like to reiterate that I regret very much that the committee did not find our responses to members' questions to be sufficiently detailed. The questions by the committee really related to how we developed and are monitoring our improved processes and frameworks

Public Accounts committee  Mr. Chair, first of all, let me just say that I regret the fact that the committee did not find our responses sufficiently detailed, and I hope that our presence today will allow us to provide the additional information you require. I would like to assure you that we have taken t

Public Accounts committee  Mr. Chair, it was our intent in our report to provide you with the information that the update had been developed, and that it had been developed according to the recommendations of the Auditor General. My intent today is to provide you with more information. I am hoping that thi

Public Accounts committee  There were two other questions that were asked, Mr. Chair. One was about how the baselines were established. We established the baselines using the overall refusal rate for citizenship applications, and also for cases associated with risk indicators. We monitor these refusal ra

Public Accounts committee  Mr. Chair, as we noted, we have significantly improved our processes regarding the sharing of information, and criminal charges against permanent residents and foreign nationals, and working together with the RCMP. The issue that has been asked about is really related to the RC

Public Accounts committee  Thank you very much, Mr. Chair. Thank you for the opportunity to appear once again before your committee in order to further discuss the Auditor General's spring 2016 findings regarding citizenship fraud. My colleagues and I will be very happy to answer any of your questions fo

Public Accounts committee  One of the things we are really excited about in our new professional conduct standard is the monthly plan for each program manager. Every three months out of 12 we have required supplementary training related to fraud, values and ethics, and codes of conduct. The idea is that th

Public Accounts committee  I'll start, and then Mr. Orr may want to add to what I'm saying. One of the things we did this year was to put in place the electronic travel authorization for travellers who do not require visas—and that is a fully electronic system. It's a light touch. It allows us to push out

Public Accounts committee  Mr. Chair, I'll just make one quick statement about that. I don't think what's being talked about today really has any connection with the Beyond the Border initiatives, given that the special Canada-U.S. relationship and the fact that, really, those were focused more on pre-clea

Public Accounts committee  I'd be pleased to respond. The main response we are making to the Auditor General's findings, which were very timely and relevant for us, is that we have developed an international network professional conduct standard. This standard has enabled us to consolidate in one place a