Veterans Affairs committee  At our clinic by the time we get the referral to the time the assessment's done is about six weeks. The referral comes to the clinic, not specific clinicians within it. We operate as an interdisciplinary team.

Veterans Affairs committee  They're contacted within 48 hours of receiving their referral. We do a triage and then they're contacted weekly by one of our nurses...for a wait-list management strategy we've put in place. We have contact with them and we're assessing them. We're also assessing their outcome mo

Veterans Affairs committee  Yes, there is the assessment.

Veterans Affairs committee  Veterans Affairs—mostly through DND and Dr. Alex Heber—created a platform for physicians and surgeons. That's available online, and it's for CMEs. There has been some work with the social workers in Ontario. It's more of a public awareness campaign, because I think a lot of educ

Veterans Affairs committee  The caregiver resource for families?

Veterans Affairs committee  It's a mobile app and a website platform that was created by some of our clinicians with DND. We ran it by focus groups with military family services. It's a CVT-based online module that caregiver family members can walk themselves through to be educated. First responders are usi

Veterans Affairs committee  Good afternoon, Mr. Chair, members of the committee, ladies and gentlemen. Thank you for the opportunity to speak with you this afternoon. My name is Shelley Hale. I'm the director of the Royal Ottawa's operational stress injury clinic. Our clinic has been in operation for eigh