Government Operations committee  When I joined the agency in 2011, they were already being given. At that time, we went to all the regions of Canada to give presentations on the code when it was revised, and we talked among other things about the disclosure of wrongdoing.

Government Operations committee  I would like to draw your attention to a particular characteristic of the agency: our staff still includes compensation advisors. The Canada Border Services Agency conveys information on remuneration to Public Services and Procurement Canada , which then issues the cheques.

Government Operations committee  We have had such cases, and there are challenges. Every two weeks, that is every pay period, I follow up on salary advances we have to pay to employees who have not been paid because of a system error. The agency has 14,000 employees. Since Phoenix was brought in, we have paid o

Government Operations committee  I'll also add that we recognize people who display that kind of ethical behaviour. Right now there are no examples that come to mind.

Government Operations committee  Thank you for the question. Your question touches on several aspects. For the employees as a whole, we have put in place an online training session on values, ethics and disclosure of wrongdoing. I should add that 84% of staff at the agency have completed their training. As fo

Government Operations committee  Thank you for your question. The Public Servants Disclosure Protection Act is a last resort mechanism for issues that are not covered by other mechanisms. In that context, a lot of issues were raised and resolved through other processes. At the Canada Border Services Agency, the

Government Operations committee  Good morning, Mr. Chair, and honourable members. My name is Marc Thibodeau and I'm the director general of the labour relations and compensation directorate at the CBSA, the Canada Border Services Agency. I'd like to thank the committee for the invitation to speak to you today o