Citizenship and Immigration committee  I am in the process of filing a complaint with the Law Society, but I found the complaint procedures very complicated. First, I need to read their code of conduct and figure out which section I'm complaining under. Second, I need to collect evidence. I have to have my client coll

Citizenship and Immigration committee  I didn't know you could call them. I went to their website and I checked their complaint procedures online. I was doing an online assessment. If I can phone them, that's faster. I probably will phone them.

Citizenship and Immigration committee  Yes.

Citizenship and Immigration committee  I think, yes, because it's quite important for the client to know.

Citizenship and Immigration committee  That, I think, would be very helpful.

Citizenship and Immigration committee  Remember, though, it needs to be translated into the client's language. The reason is that a lot of clients, if they are from a different language, are just going to sign the form. In the English form, they don't even know what the form is talking about. It needs to be translated

Citizenship and Immigration committee  I got a really high score in my practitioner program at UBC, but I've never done any hearings.

Citizenship and Immigration committee  Yes.

Citizenship and Immigration committee  Yes.

Citizenship and Immigration committee  I want to add that under our code of conduct if you're not competent to do the job, but you go ahead and do it, you can be disciplined. Somebody can make a complaint.

Citizenship and Immigration committee  I never have.

Citizenship and Immigration committee  I never have.

Citizenship and Immigration committee  In my case it is an unlicensed overseas agency, but they have a Canadian licensed consultant or lawyer working for them. However, the guy in Canada doesn't know about anything that's going on overseas. He just signs the representative form.

Citizenship and Immigration committee  Yes, I actually suggested that, but the problem is that you need to be able to identify who is preparing the application, because a lot of ghost agents don't put their name on. They register an email from the client. They charge a fee of the client. They submit a case as if the

Citizenship and Immigration committee  I actually don't. Even my clients don't know their names. The second story I had, I asked the client for the name, because you have to make a complaint to CBSA if you know the name. The client doesn't know the name. They are operating in Vancouver. In Canada it's illegal to do th