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Public Accounts committee  Certainly, Mr. Chair. I'm happy to respond to that. When I look at our action plan, the first recommendation is that we should establish a joint effort and be more coordinated with ESDC and Stats Canada to find ways to better report on what we're doing and improve the measures.

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Thank you, Mr. Chair. I think we've talked about some of the challenges there in terms of privacy and confidentiality, where we can target a specific initiative to a particular individual. However, it goes too far, I think, to say that we don't have any sense of the success we'r

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Okay. I'll be very quick. I said that we would get back with some estimates from the work we did with StatsCan. It's actually in the Auditor General's report. I was just looking at it here: The take-up rate in indigenous communities was lower than among the population in general

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  I think we're going to continually be working on this. The nature of the challenge is such that we will make progress towards it. With regard to an earlier question, when it was said that we don't know where we're going and how we're doing, we are making progress. We can see it

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Maybe I'll start on that and then turn it over to Max, who looks after that area. Definitely, working with the provinces and bringing them in, together with ESDC, because they are players in delivering benefits—

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  We have been. I'll turn it over to Max. He can describe some of what we are doing.

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Mr. Chair, maybe I'll take a stab at that. I think it truly is a joint effort between us and ESDC. There are certain programs that ESDC is responsible for—you mentioned OAS and GIS—and certain ones that we are, but we share the same challenge. I don't think it's a problem that w

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Yes. We will come back with—

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  We'll want to check the text of it, on whether it was looking for information on people who have filed their returns or not. Mr. Chair, there was a previous question on whether we have done any work with indigenous communities and StatsCan on the—

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  I would just echo that. I think Lori set out that we don't know what we don't know. However, we did some work with Statistics Canada and ESDC to try to use that statistical method to estimate take-up rates of the child benefit in indigenous communities. I don't have the numbers a

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  I would have to go back and review the departmental plan—the corporate business plan I think you're referring to—but it certainly has been a priority.

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  Mr. Chair, I'm happy to respond to that. I mentioned that we are trying to make things simpler for people. I'll give you a couple of examples of things we have done, and it feeds into your automating principle. For the child benefit, we do have an automatic benefit application

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  We do have the auto-fill feature, which will fill in your tax form for you with information that we have. The issue that you run into is that for lots of people there are a number of discretionary elements in the tax system and it's hard for us to fill it in, or we don't have the

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  That's not a very simple question. I would ask Mr. Guénette to answer it.

October 25th, 2022Committee meeting

Bob Hamilton

Public Accounts committee  I can't in this forum.

October 25th, 2022Committee meeting

Bob Hamilton