Veterans Affairs committee  Here are a few statistics. From 2012 to 2016, the number of people who used the service went from 614 to 1,140. Therefore, there was an increase. This was mainly the result of the decision to improve the services by increasing the number of counselling sessions to 20. For a vet

Veterans Affairs committee  Many efforts have been made to further promote the service. The information has been posted on our website. The information is also consulted a great deal on our Facebook and Twitter platforms. The information on the service is sent to veterans on a monthly basis. Ms. Malette wor

Veterans Affairs committee  That's a very good question. You're right. We can always do better. Our case managers receive information. Since 2012, the VAC assistance service has been used more often. Could it be used even more? Yes. Is it effective? Yes. Could homeless veterans benefit from it? Yes, and w

Veterans Affairs committee  Good evening, everyone. My name is Johanne Isabel, and I've been working at Veterans Affairs Canada since 2001. My spouse is a retired member of the Canadian Armed Forces. Mr. Chair and committee members, we're pleased to be talking about the Veterans Affairs Canada assistance s