Information & Ethics committee  Thank you for your question, Mr. Dubourg. I would like to make a clarification. Penalties of up to $1 million apply to individuals. As far as companies are concerned, penalties can be as high as $10 million. As far as penalties are concerned, there is no percentage. As I explai

Information & Ethics committee  A number of companies have already consulted us on obligations, particularly on the unsubscribe issue. They are serious companies that want to continue doing business in Canada and do it properly. As Mr. Harroun explained, the purpose of the legislation is to get people back on t

Information & Ethics committee  It is difficult to generalize. Clearly, we react when there are complaints, but some companies have come to us directly and said they had messed up. That usually happens at the same time. Complaints are received and the company reacts at the same time. Those things are corrected

Information & Ethics committee  So far, our mandates are quite distinct when we think of what Industry Canada, the Competition Bureau and the Office of the Privacy Commissioner will do. In terms of challenges, the anti-spam legislation allows the three organizations to work very well, and it allows us to compa

Information & Ethics committee  To put it directly, the unsubscribe process must be relatively simple. According to the CRTC regulations and the legislation, the unsubscribe link must be readily available to consumers when they want to unsubscribe from a given site. In 2012, the CRTC issued an information bull

Information & Ethics committee  An administrative monetary penalty is one of a number of ways to ensure, or to try to ensure, that a company or an individual, who seems to have gone astray, gets back on the right track. The penalty is neither punitive nor criminal, as my colleague from the Competition Bureau me

Information & Ethics committee  The current framework of the act is extremely flexible. This inherent flexibility enables us to act with some latitude through a precise framework within which to suggest answers. To answer your question specifically, you no doubt know that the legislation is still quite new. We

Information & Ethics committee  Thank you very much.

Information & Ethics committee  Mr. Chair, Canada's anti-spam legislation was never intended to eliminate all spam. Its objective is to deter the most damaging and deceptive forms of spam and other electronic threats such as identity theft, phishing and the spread of spyware and malware. When it is alleged tha