Information & Ethics committee  I think a lot of people have those opinions and I think we are constantly changing, but I think we need to be very careful in terms of what we do. You have European law, you have California law, and there are other laws out there. We worry about the burdensomeness of it and bel

Information & Ethics committee  Under our rules that we don't want to change, yes.

Information & Ethics committee  It's a good question. I remember when I was going through my remarks, I was saying to my staff that if I were sitting on the other side of the table, I would look for an area where I agreed with Europe and another one where I don't, and then call me hypocritical. I also believe

Information & Ethics committee  We're quite similar, and as I mentioned before, I think for our industry, if you give more powers or if you give the fining authority, that's going to take away that working relationship. As I said, reputational harm on an industry that relies on trustworthiness is really the m

Information & Ethics committee  Could I add to that? For example, we have 30 million wireless customers, and there were 45 or 47 complaints last year. Out of those, the vast majority were done through early resolution.

Information & Ethics committee  I've sat in your chair for a long time. There are always people who believe that there should be more regulations put on more regulations, and sometimes, yes, if it's not broken, why fix it?

Information & Ethics committee  We think the current model is working. On consent, we said that we could look to evolve it into a broader sense. I think other witnesses here have talked about it today, how consent can be used more broadly to help it evolve with the new products that come to the forefront becaus

Information & Ethics committee  We believe in the concept that there could be a better model around the consent so that it could help alleviate some of the regulatory burden. For example, if we were to come out with a new product, we would need to change around all of our consent forms based on that, whereas

Information & Ethics committee  I do.

Information & Ethics committee  Exactly.

Information & Ethics committee  That's an open-ended question. I would like to see the status quo, from our perspective, with the CWTA, but again, you see a new law in California that relates to things and you see other jurisdictions moving in directions.... I would say, first of all, that we don't believe th

Information & Ethics committee  We think the current penalties that exist now are the best way to go. We don't think there's any point in adding fines or extra powers. We say this because we've talked about the trustworthiness in all of our businesses, for everyone out there, and if you are going to be sanction

Information & Ethics committee  We're actually in agreement with the CBA. We think as new products develop—as we discussed with the 5G and the automated cars—there are provisions within the consultative process, and with the good relationship we have with the commissioner, we can work with the commissioner alon

Information & Ethics committee  I can understand where you're coming from. I have a four-, six-, and eight-year-old, and they are on their smart tablets, all the time. They're better at it than I am. We use it for teaching as well as fun. As I said, when I was growing up, if I was going to get disciplined I'd

Information & Ethics committee  I'm not sure about the California law, but I'd be willing to get my association to look into it. I think there's also the component today of education. I know that the commissioner does fund such organizations as MediaSmarts, and there are other literacy things we need to do to m