Citizenship and Immigration committee  I can answer it because of my background in police. CBSA does immigration breaches, which are specific and Criminal Code cases. How they're investigated and how they're prosecuted, and the whole procedure in that whole thing takes a long time. I would suggest that no case will

Citizenship and Immigration committee  First of all, we direct the person to fill out a complaint form, so we can get all the details and move forward. The first thing that happens when there's a complaint form filled out is that we check the person stated as the member, the consultant, against the records. If they're

Citizenship and Immigration committee  What we've been doing, because we have that case—that happens on more than one occasion—is to work with the client or the victims and have them go to the local authorities. Now, I realize that in some countries that's a waste of time, maybe, or intimidating, but we have to follow

Citizenship and Immigration committee  No. We have no jurisdiction outside of Canada.

Citizenship and Immigration committee  If he's a regulated immigration consultant, yes we do.

Citizenship and Immigration committee  It could be a number of things. Taking money and failing to provide service is one example. Falsifying documents to obtain money or whatever is another. There could be lots of ways.

Citizenship and Immigration committee  No. There are two of us.

Citizenship and Immigration committee  Presently it is. If we take on the ghost consultant cases in the future—which I hope we do—then it's certainly not enough.

Citizenship and Immigration committee  I think that the numbers alone from ICCRC sending cases on to CBSA are a lot higher than that. I would have to get back to you on the exact numbers. I think that out of a hundred and some cases, if they're dealing with possible prosecutions on 36, that's pretty good.

Citizenship and Immigration committee  That's out of my realm or scope to comment on. I'm not involved in that at all.

Citizenship and Immigration committee  If there is evidence to support that the consultant in Canada cohorted with the individual or consultant or whoever it is overseas and that an illegal act took place, then that consultant can be held accountable here in Canada. The consultant can be, because his practice—

Citizenship and Immigration committee  I definitely think that giving the tools, for example, some powers through statutes or other means so the investigators can go out and do a job, will make a big difference. I believe from my experience, and I'm an investigator at ICCRC, we do a tremendous job. I think that we are

Citizenship and Immigration committee  Definitely. I think the problem is that we see all the solving and good work and showing of results on regulated consultants' complaints and so on, yet back before there was a regulator, and to today, there's such a backlog of these ghost consultants that we'll never.... What hap

Citizenship and Immigration committee  I think that you have to understand it's a unique situation when you're talking about immigration, and I think it's a unique situation when you're talking about how they deal with clients and the different processes.

Citizenship and Immigration committee  I think not. I think that probably part of it is resolved as far as regulated consultants go, because you have a “use of a representative” form that's submitted with the application or process, and it clearly states who the consultant involved is. It's easy to determine at that s