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Transport committee Absolutely. We had to deal with a situation like this last summer, which was more serious than the Christmas storm. This time we had to do perhaps less. I myself was there, during the night, to set up beds. Indeed, in these cases, we set up cots in our conference rooms, we give
January 12th, 2023Committee meeting
Philippe Rainville
Transport committee Thank you, Mr. Chair. Members of the Standing Committee on Transport, Infrastructure and Communities, I appreciate the opportunity to discuss travel delays and the treatment of air passengers during the recent holiday season. I have been with Aéroports de Montréal for 15 years
January 12th, 2023Committee meeting
Philippe Rainville
Transport committee I wanted to clarify that, to make sure you understand. To go back to your question, I must say that unloading the baggage is the responsibility of the airlines.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee The service is provided to us; we have no choice. In some countries, the airport itself manages it. You are asking if we have any suggestions. If one day we were given the funds and the responsibility, we would try to improve the process, but that is not the case at the moment.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee It's the same everywhere, I assure you.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee This summer, as I said, it will not be easy. We are investing $8 million in the short term to remove transit passengers from the lineups. We are doing that this summer. It should give us a good boost. In August, we must also manage the arrival of students. That is also complex.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee As part of ADM's preliminary budget, about $20 million is earmarked to establish a permanent transit passenger processing centre. We will also be displaying the wait times. For us, I would say that our plan is clear as to what we are going to do. The authorities need to improve
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee As I said, I'm doing my part. We agreed on a game plan. It is up to the other agencies to do their part and to invest the resources. They said that they would put the resources in place to achieve a reasonable wait time. They hired people for the summer. Everyone has their share
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee No, it has nothing to do with that. As you know, there are a lot of people involved at an airport, but it is still an airport. Actually, the airlines are the ones unloading the baggage. As the airport administrator, we put the baggage on the plane and run the explosives detectio
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee Our first concern is the level of service. I'm going to sort of stand up for the other Canadian airports that are really waiting for CATSA Plus in order to increase the level of service. The CATSA Plus program has truly been tested for a long time, and it significantly increases
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee I do not know. Mr. Pharand, do we have an idea of the costs for Montreal?
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee Our level is the equivalent of what is found elsewhere, given the risk.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee In Montreal, we have a canine unit that can detect explosives.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee Correct.
June 1st, 2017Committee meeting
Philippe Rainville
Transport committee Clearly, we are very involved in managing customs, given that the airport provides physical locations for customs. That being the case, we are working together with the Canada Border Services Agency and we have to coordinate what we do. That is what we did following the incident—
June 1st, 2017Committee meeting
Philippe Rainville