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Public Accounts committee I want to add that we also offer training for heads of missions before they leave Canada. One of the things we reinforce with them is the importance of values, ethics, fraud, and creating an environment of well being, looking at the mental health of employees and making sure that
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee Yes, it is still, so we have—
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee Thank you for the questions. First, I want to specify—and I'm talking on behalf of my colleagues and our department, because we work very closely together—that the people we hire in the departments are locally engaged. However, they report to an immigration program manager. When
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee Yes. The change was made to follow up on the Auditor General's recommendations. Before the release of the Auditor General's report, we had already asked our employees to speak with the staff under their responsibility about values and ethics. We don't think it's enough to give t
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee The training is mandatory. I agree we should aim for all or almost all employees. Before, our system didn't allow us to analyze the data by mission. However, we can do so now. We send monthly reports to the heads of missions and the managers to let them know how many employees ha
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee Can I answer, Mr. Chair?
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee The statistics that we have from April 1, 2016 to March 31, 2017 show that 86% of our employees have completed the course. However, our learning system doesn't differentiate between Canada-based staff and a locally engaged staff. For that we would have to do some manual—
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee The information was available for Canada-based staff and locally engaged staff. Since then, we have changed our learning system so we can now produce training reports by mission. We can send out to the heads of our missions the lists of the employees who have followed the course.
May 29th, 2017Committee meeting
Diane Jacovella
Public Accounts committee Good afternoon, Mr. Chair. Thank you very much for inviting me to appear before this committee. Global Affairs Canada would also like to thank the Auditor General for the work of his office, and acknowledges the findings and recommendations of this report. Let me start by provi
May 29th, 2017Committee meeting
Diane Jacovella