Industry committee  It's important to note that the emails in the spam reporting centre are not validated. They may be a potential violation, but they may also be incorrectly identified as a violation. The first thing we do is try to validate the complaint, if that's the main basis for the investiga

Industry committee  The investigations vary widely in scope, in scale, and in complexity. Certainly it depends on the size and the sophistication of the business involved, and on the number of emails sent. All of those factors will play into the appropriate enforcement response. As Steven mentioned,