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Transport committee  It's technically feasible and desirable to the extent that you're not compromising public safety. Definitely one example is lighting. The Europeans were way ahead of the States and Canada for a long time. Some of the manufacturers already market vehicles in Europe. We could have

September 28th, 2017Committee meeting

George Iny

Transport committee  First, two caveats. One, this involves the provinces too, because the vehicle's driving on roads inside their province, so the answer won't be entirely federal. Two, we shouldn't be shy about borrowing what's been done elsewhere, rather than reinventing the wheel, because we'r

September 28th, 2017Committee meeting

George Iny

Transport committee  The first thing would be to try to borrow what we can that's being done elsewhere, particularly if we want to catch up.

September 28th, 2017Committee meeting

George Iny

Transport committee  I think more appropriately those would be called two missed opportunities, because the governments talk past one another. Ontario only recently revised its safety standard certificate but did not include a recall lookup or, as far as we know, did not even sit at a table with indu

September 28th, 2017Committee meeting

George Iny

Transport committee  Oh, for sure. There should be a positive duty of some level, but I don't think we can do it here. Once the tool is available for real-time lookup capability, that process is part of the vehicle transaction when a used vehicle is sold.

September 28th, 2017Committee meeting

George Iny

Transport committee  Yes. We've made a career out of exposing them. To be accurate, in theory a warranty problem is less than a safety issue. They wait until you go in to find out about it. With a safety issue they have a duty to go out and get you, not wait until you have the problem. Occasionally

September 28th, 2017Committee meeting

George Iny

Transport committee  You have grey areas, but I would tell you the culture and the oversight around safety is much more disciplined. You have a federal regulator, whereas if it's product performance, it's provincial; and the provinces, even though they have good laws on the books for defective produc

September 28th, 2017Committee meeting

George Iny

Transport committee  If you want the same result, you need more resources in many cases. Some of these delays are because they just don't have the bench strength. I also would like to believe that the people who waited those years knew that we were getting the same doors here as in the States because

September 28th, 2017Committee meeting

George Iny

Transport committee  Yes, there are times when we wonder what's happening at the top. I would also say that certainly on the investigation side, it's a very small team. It doesn't have a lot of money. It cannot do a lot. What it does with what it has is quite impressive, and that came out in the Audi

September 28th, 2017Committee meeting

George Iny

Transport committee  We have not decided if it should be all the money collected, but we would like an amount set aside to subsidize university research and field research in order to help the people at Transport Canada who sometimes have to wait years to get the evidence or the money they need.

September 28th, 2017Committee meeting

George Iny

Transport committee  Ideally, university research should focus on the aspects that Transport Canada does not examine, or may not have even thought of examining. For example, checking the effectiveness of regulations is done by Transport Canada, but perhaps an external team might have a broader vision

September 28th, 2017Committee meeting

George Iny

Transport committee  There are two theories on that. The first theory says that seven-figure fines would be necessary because manufacturers pay no attention to fines until they are in the millions of dollars. The second theory says that publicity plays a role, because it can tarnish a company’s repu

September 28th, 2017Committee meeting

George Iny

Transport committee  It was more the case in another era. Today, I can tell you that things are different and that people don’t often think about it. There has to be a balance. Actually, the way in which the legislation is drafted does not allow calculations to be made before a demand to rectify a c

September 28th, 2017Committee meeting

George Iny

Transport committee  The recall correction rate is around 70% to 75%, so about one out of three is not fixed. It varies depending on how new the vehicle is and how long the company waited before the recall. In your first couple of years, you're well over 90%. If it's a six- or seven-year-old vehicle,

September 28th, 2017Committee meeting

George Iny

Transport committee  There are many things that companies could do to reach their customers more effectively. Obviously sending a letter to the last address in your record, which is probably the first address of the original owner, is not the most effective way. Companies could do more. The public ha

September 28th, 2017Committee meeting

George Iny