Official Languages committee  I am not aware.

Official Languages committee  Personally, I have always done business with the Commissioner of Official Languages.

Official Languages committee  I am very well served by highly competent people who know the files. According to the Official Languages Act, that is how you should act. The legal trigger that enables me to appear before the Federal Court is the complaint I file with the Commissioner. Under the Official Langua

Official Languages committee  I do not think that is a good way to do it.

Official Languages committee  Yes. The process is very simple: file a complaint with the Commissioner of Official Languages, wait for the report stating that the complaint is founded, and call Air Canada. If Air Canada does not respond to my complaint, I file suit.

Official Languages committee  I do not know because I have not had a chance to look into the matter. As you said, I am an official languages expert because I have previously experienced these kinds of situations. Apart from that, I do not know. However, I can tell you one thing. It would be a lot easier if t

Official Languages committee  Once the Commissioner of Official Languages has concluded that the complaint is valid, that rights have been violated—

Official Languages committee  Yes, and it is simple. It could be a photograph showing an English-only sign. There is nothing complicated about it. The Office of the Commissioner of Official Languages does not ask you to complete a long, complicated form. It can be done by sending an email stating that rights

Official Languages committee  I think it is quite easy. Former member Stéphane Dion introduced a very simple bill, which unfortunately died on the Order Paper, providing that the Montreal Convention should have no effect on the Official Languages Act. I believe the government should table a similar bill. I

Official Languages committee  You have to distinguish between those concerning Air Canada and the others. I can tell you—

Official Languages committee  Yes.

Official Languages committee  I am not sure how many complaints I have filed concerning Air Canada. It may be 20 or 25. I would have to check. With the years—

Official Languages committee  It has changed over the years.

Official Languages committee  I was enraged the first time the police were called. Although I did not have an attack of air rage and stayed seated, I was nevertheless frustrated. And we tried to point that out to the judges. I act differently today. I am still frustrated, but I show it less.

Official Languages committee  In fact, I may be more frustrated than previously because my language rights have been denied for 17 years. Today, I take notes to remind myself of the incident and the date of the incident, for example. I also take pictures. Then I file a complaint with the Commissioner of Offic