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Human Resources committee We're actually seeing the CPP at a little less time than you. We're generally seeing it at 20 weeks, not 24. For old age security and the guaranteed income supplement; delayed old age security; complex old age security because you're not in Canada for the full amount of time; sur
October 26th, 2017Committee meeting
Anne Repetowski
Human Resources committee But he spent 11 days in the hospital because his anxiety was so huge.
October 26th, 2017Committee meeting
Anne Repetowski
October 26th, 2017Committee meeting
Anne Repetowski
Human Resources committee The turnaround time?
October 26th, 2017Committee meeting
Anne Repetowski
Human Resources committee They're telling us it's because there are more people aging. There are more seniors than ever before. I don't think they have the plans in place. I can't speak for Service Canada. We're a non-profit, and we're only seeing what's happening. We think they haven't increased staff. I
October 26th, 2017Committee meeting
Anne Repetowski
October 26th, 2017Committee meeting
Anne Repetowski
Human Resources committee That's a very good question. I can't speak for Service Canada as to why it's taking longer, but I can tell you comments that I've heard from the call centre people when I've called in with clients. I've heard the comment as recently as two days ago, “We're at the peak because th
October 26th, 2017Committee meeting
Anne Repetowski
October 26th, 2017Committee meeting
Anne Repetowski
Human Resources committee Thank you. I'm Anne Repetowski, and I'm an outreach worker. Our concern for seniors is about the wait times for processing Service Canada applications for old age security, guaranteed income supplement, guaranteed income supplement estimates and allowances. I will give you a bi
October 26th, 2017Committee meeting
Anne Repetowski