Public Accounts committee  Thank you, Mr. Chair. Once again, when we're speaking about the general refusal rates and the baselines that we've established, we've had the latter since fiscal year 2015-16. They are relatively consistent in terms of the total and as a percentage of refusals. As I mentioned p

Public Accounts committee  Thank you, Mr. Chair. With regard to the refusal rates and the baselines that we have established through our processes, there are two pieces. One is around general refusal, so we're not necessarily talking about fraudulent issues in those general refusal rates. It can be anythi