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Public Accounts committee  I think for the most part those issues have been resolved, but they're ongoing, as new little exceptions will come up. A good system has been put in place in issues of individuals being blocked from being able to access the CERB, for example, because they have an open EI claim, a

April 22nd, 2021Committee meeting

Frank Vermaeten

Public Accounts committee  I as well don't have an exact number, but I do know that it was over a million a little while ago. More than a million repayments have been made.

April 15th, 2021Committee meeting

Frank Vermaeten

Public Accounts committee  We can certainly get the precise number, if that would be helpful.

April 15th, 2021Committee meeting

Frank Vermaeten

Human Resources committee  A large majority of Canadians do file, and—

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  You'd want to look at the percentage who would file who potentially would be eligible for CCB. I'll have to get the number, but I think over 95% who would file are eligible for the CCB—

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  I think it's a combination of factors. For example, sometimes on first nation reserves there can be lower filing rates. Sometimes in remote areas there can be lower filing rates. There's a host of explanations, not a single one.

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  Yes, certainly. If you drive something off the tax system, filing will obviously be necessary.

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  That hiring would have started probably in November, I would say. It's hiring and training.

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  Here's the interesting thing: In fact, call wait times were very low in August, September and October, so things were manageable. There was always a plan to hire more people. We always hire more people in tax season, and there was a plan to hire more people than ever. What we s

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  Certainly it's an issue that's been discussed for many years. It was part of the disability advisory committee report. That was mentioned in that report. With respect to the policy itself that's certainly in the purview of the Department of Finance.

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  I can certainly get you a number. It's quite small. My guess would be it's more in the low thousands when one takes the multi-million number of people who are applying. I can certainly give you a simple example.

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  We absolutely are working on it. We created a task force and we created a special unit with ESDC to be able to deal with those questions, so if people are denied the CRB they can call ESDC and essentially unblock that piece of data that prevents them from being able to get the CR

February 23rd, 2021Committee meeting

Frank Vermaeten

Human Resources committee  It has started, yes.

February 23rd, 2021Committee meeting

Frank Vermaeten

February 23rd, 2021Committee meeting

Frank Vermaeten

February 23rd, 2021Committee meeting

Frank Vermaeten