Information & Ethics committee  Yes.

Information & Ethics committee  In regard to the request to the complaint, what we're doing is.... Earlier I talked about the interest-based mediation and negotiation to really understand what the complainant is looking for, the type of information that he's looking for, for us to be more effective and in order

Information & Ethics committee  As I said, we will continue to negotiate with departments, with complainants. Frankly, to have a discussion with complainants to really understand what they're looking for helps a lot. It's something that we will continue to do.

Information & Ethics committee  I did not look at the last version of the bill as amended by this committee, but something that is going to help us is the publication of our decisions. I think that was added to the bill. The publication of our decisions will help the departments understand how we're dealing wit

Information & Ethics committee  Yes, that's what I mentioned earlier, because I was talking about administrative cases where the amount is between $400 and $800 per complaint. However, we don't just handle administrative cases. The Canadian firearms registry cost much more than $8,000. Determining an average d

Information & Ethics committee  Clearly this is the case, and it is why the office needs a stable and permanent budget that enables it to handle the quantity of complaints filed.

Information & Ethics committee  That's the case for many of them. We hire people who have previously worked in access to information at the office or in the departments, and who are now retired. However, we also have people who are in no way retired and who work day-to-day as consultants in the field of access

Information & Ethics committee  Hiring a consultant for one year costs us about $180,000. It's market driven. However, the salary of an employee, for example a PM-4 or a PM-5, is about $85,000 a year. In other words, we could have two employees instead of a single consultant, but because of the temporary natur

Information & Ethics committee  Basically, 20% of our staff are dedicated to corporate services, and 80% take care of the program, which includes complaints, legal services, access to information and the rest. All of these people help to resolve complaints. As for the people who directly handle complaints, ther

Information & Ethics committee  Since she has been at the Office of the Information Commissioner, Commissioner Legault has striven to make efficiency and performance a priority. When I arrived at the Office of the Information Commissioner as the person responsible for corporate services, my mandate letter was

Information & Ethics committee  Yes. They're different complaints, different types of complaints, but with the $1.8 million, we think our consultants will be able to close around 600 complaints. Then, with our A-base, with the people who are in place now, who are doing investigations, our objective is to close

Information & Ethics committee  Yes, we are just asking for temporary funding now.

Information & Ethics committee  They are not salaried employees. Actually, consultants can be hired in a number of ways in the government. In terms of access to information, we hire them through a mechanism implemented by Public Services and Procurement Canada (PSPC), formerly Public Works. So we make a reques

Information & Ethics committee  No, I'm sorry, it's the current fiscal year 2017-18. They will be hired until March 31, 2018.

Information & Ethics committee  The budget process—