Government Operations committee  We have several suppliers. At the beginning of the pandemic, everybody was looking for the same products, and so it was a bit of a challenge back then, but our procurement team did a fantastic job quickly turning around and being able to provide all the products that were requi

Government Operations committee  You might have seen the first quarter results of Canada Post. There was a loss, before tax, of $66 million. The impact at the time.... The parcel increase was minimal. Now, as we move into April, May and June, there have been some pretty significant changes to our business. Parce

Government Operations committee  No, we did not. The call came at the same time. We all joined the working sessions together and worked together to provide the solution to the government. I should clarify our relationship in that arrangement. We are already service providers to Amazon for the distribution of pa

Government Operations committee  We don't. One of the requirements at the beginning of the process was that PHAC wanted to be able to distribute to not just 14 health organizations, but to 3,400—I think it's 3,400 or so—hospitals and all types of health organizations and be able to put those orders through a sys

Government Operations committee  I can't speak to those agreements. As I said, our relationship on the services we provide is with Amazon. I'm not privy to the agreement that Amazon has with PHAC, I'm sorry.

Government Operations committee  Yes.

Government Operations committee  We would be charging the rates we typically charge for Amazon shipments.

Government Operations committee  Since the start of this arrangement? Yes.

Government Operations committee  I can't answer that question. I think that's something that Amazon could answer themselves.

Government Operations committee  That I can answer. In terms of the services we provide, Purolator and Canada Post get the shipments distributed across the 14 organizations, and we know that those services will end mid-July.

Government Operations committee  We don't track theft of parcels. We do track calls that we get from customers who have problems with delivery, and we certainly have not seen any increase or changes in those trends.

Government Operations committee  Yes.

Government Operations committee  That's a good question. It wasn't independent of Amazon. From the start—

Government Operations committee  That's a very good question, because there has indeed been a change in the kind of packages we handle. Under normal circumstances, we process and deliver 700,000 to 800,000 items per day. We currently process and deliver between 1.5 million and 2 million items per day. Usually

Government Operations committee  The majority of oversized packages arrive from Canada, from Ottawa, in fact, where one of our major customers is located. The contents of these packages are not analyzed. On the other hand, the size of the items is analyzed to determine whether our employees are able to handle th