Government Operations committee  As I said, at the beginning of the pandemic, in very short order we had to turn to how to make the safety of our employees and the people they serve a priority. Working with our unions and public health, what does that mean in terms of processes and equipment that we would have t

Government Operations committee  Thank you.

Government Operations committee  Thank you for the comments about our employees. I know Donald Cooper as I worked in the Prairie region in the past. He's a very good employee and so pleased that he was able to help you with your event. From the start, our top priority has been to keep our people and the commun

Government Operations committee  Thank you very much. Thank you to the chair and to committee members for inviting me to join you today. I would like to start by taking a few minutes to update you on how Canada Post has been responding during COVID-19. Our people proudly serve all corners of the country—the

Human Resources committee  We have thousands of routes delivering parcels and mail to Canadians every day, and as in every other business, there is overtime required on certain days. There is a process for employees to have an interaction with their supervisors. They know their routes best, so before they

Human Resources committee  I think you've said it all. All I'm going to say is that as a leader in operations, I always encourage team leaders to be good human beings and to welcome their employees back to work. They know their employees the best. Welcome them back to work, ask them if they're okay, and

Human Resources committee  I think creating those independent avenues for employees to report what they're living through is really important. The ombudsman is one that we have as well. The whistle-blowing line is another. Ultimately, it's about the action that follows. The witnesses are watching. Having b

Human Resources committee  With respect to the compensation of our supervisors, I want to make it clear that they do not receive financial incentives related to overtime or work by employees. Supervisors are responsible for operating a postal station, a work unit, safely and productively, and ensuring that

Human Resources committee  Our health and safety committees have union representatives and management representatives at all levels, even in the postal stations, which are the smallest workplaces. I absolutely agree that unions and employers have to work together to solve workplace problems. Whether it is

Human Resources committee  There is always the union representative. There are also the possibilities that Ms. MacEachern mentioned. We are talking about the union representative, the human resources representative and the independent whistleblower line, the number for which we published at Christmas. I th