Human Resources committee  With regard to branch closures, they're always happening in consultation with the community. It's definitely not an easy decision. Part of that consultation in determining whether to have a physical location involves consultation with all of the impacted customers. There are alte

Human Resources committee  I'll start. As we said in our opening remarks, we do see this as a journey, right? Also, I think that other stakeholders, not just the banking community or the private sector, see it as a journey. There is a huge amount of innovation in the banking space, as there is in many

Human Resources committee  We don't have amendments in mind for Bill C-81. Some of the considerations that we put forward to the government as we engaged over the last two years actually would end up relating more, I think, to the standards, whether it's a balance between a principles-based approach and a

Human Resources committee  I think one we can point out—and again, it's a point about how innovation happens and how there might be a bit of a gap or a lag time—is touch screens. A lot of people are banking on mobile now, and those touch screens might not be accessible to everybody, although there's a lot

Human Resources committee  I don't think I have anything to add. Those would have been the two I would have pinpointed.

Human Resources committee  I would add that for the accessibility plans, the feedback and the progress report, as you know, Bill C-81 sets out the duty to consult with persons with disabilities. I think it's another safeguard that ensures the people most impacted by the legislation stay involved on an ongo

Human Resources committee  Ms. Waley and I are not all that familiar with experiences outside of Canada, although I take the point that Ms. McColl has just made. I would say that in Ontario, one of the things that has been great and has been translated into the Bill C-81 context is that notion of framework

Human Resources committee  I think it could be, absolutely, conceptually. There is low-hanging fruit, and perhaps more so for the industry I represent and some of the other industries you've heard from. I'm cognizant, you know, that the minister did talk about the mom-and-pop trucking companies. I think

Human Resources committee  We're aware that other witnesses have talked about specific numbers. I would say a couple of things. I think having this unique entity that has, just at the beginning, the requirement of 50% plus has been really great. We don't have a specific number in mind. The provision, as yo

Human Resources committee  I touched on this earlier, but I'll go into it in a bit more depth. For us, it really is a very complex piece already in terms of what the framework legislation sets out. You have the infrastructure. You have to create CASDO, appoint the commissioner, appoint the officer. You ha

Human Resources committee  In the sense of resistance to the legislation itself?

Human Resources committee  We haven't had any resistance to the legislation. I think the language around accessibility—Ms. Monti referred to this in her opening remarks—is part of the broader discussion and conversation about diversity and inclusion. There isn't resistance to the intended outcomes. There

Human Resources committee  I'm happy to start. There is obviously a certain element of duplication there on the employment front. From a first principles perspective, the accessibility Bill C-81 is much more foundational legislation that covers a lot more. The Employment Equity Act, as you know, focuses

Human Resources committee  I think the only thing I'll add on behalf of the association and its 64 member banks is that there's a lot of competition for talent and for customers. I think we all know this. The banking industry is competing, and this is absolutely a 100% investment, an investment in employee

Human Resources committee  I'm happy to add on to that; we're pretty much aligned. I think it's really about focusing on the intended outcome, and the Government of Canada has displayed a lot of commitment to that outcome in introducing this legislation. I think the distinction between the mechanisms and