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Industry committee  We think the budget started us down a path that is promising.

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  I will say from a general perspective that we have a lot of co-operation with our counterpart agencies, as I mentioned in my opening remarks. Again, I can't speak to this case but we have various MOUs with all of these different agencies that allow us to speak with them, if it's

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  When we, for example, negotiate consent agreements, that can take a large variety of forms. I'll point to a previous case we had with Telus where they committed to restitute up to $7.34 million to affected consumers. The form that penalty takes is very case-specific, depending on

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  Again, without being able to speak to the specifics of this case, in a general sense, the analysis that we undertake really depends on the part of the act that we are looking at. For example, in an abuse of dominance matter we are certainly looking to see whether the company is d

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  Within our act, we have deceptive marketing provisions, and maybe I'll tell you a bit about those. We have civil provisions and we also have criminal provisions. In our civil provisions, we're looking at representations to the public that are false or misleading in a material r

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  Unfortunately, whether or not we have received complaints and the number of complaints is also confidential information. However, as you mentioned, our bureau accepts complaints and anyone can call us and report their concerns.

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  Unfortunately, as I mentioned before, unless something is already public, we unfortunately can't speak to whether or not we have something ongoing in the space. I think all of us refer back to our work on big data and some of the other things I mentioned just as examples of how t

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  The Competition Act certainly applies to companies that operate in Canada. There are provisions there, particularly when I think about our deceptive marketing provisions, that make it such that the person you are—quote, unquote—“deceiving” does not have to be in Canada, but as so

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell

Industry committee  Thank you, Mr. Chair. As mentioned, my name is Alexa Gendron-O'Donnell. I'm an Associate Deputy Commissioner at the Competition Bureau. I head up our Economic Analysis Branch. I am pleased to appear today before the committee studying Apple iPhone performances and their batteri

March 1st, 2018Committee meeting

Alexa Gendron-O'Donnell