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May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Do you mean proposed section 6?
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Proposed section 6, which was asking for the subject matter, the timelines...?
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Yes. That disposition has been removed.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Actually, there have been about 30 amendments made.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee We have 3,500 old complaints right now in the backlog and in the inventory.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Right now, with the $3 million extra that we have, we are floating just equally with what we have coming in and what we are finishing. I'm receiving about 2,500 complaints a year and this year we closed 2,600.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Plus $3 million.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee It keeps going up. From 2014 to date, we started with 1,700 complaints a year, and now we're at about 2,400 to 2,500 a year.
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee It's very difficult to know. My office calculated we would need approximately $9 million in one year to hire all the investigators necessary to get rid of the backlog. Even if we were to do that, the institutions would not be able to absorb the extra workload. We need a continu
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Thank you, Mr. Chair and committee members. I am pleased to be here with you today. As you said, Mr. Chair, I am joined by France Labine and Layla Michaud. I now have 15 months under my belt as the new Information Commissioner, and at this point in my mandate, I see very positi
May 14th, 2019Committee meeting
Caroline Maynard
Information & Ethics committee Unfortunately, given how long it currently takes to process a complaint, I'm sure complainants are happy to receive a response. However, since they don't obtain the response until a year and a half or two years later, the information or records received may not be as relevant. My
May 8th, 2018Committee meeting
Caroline Maynard
Information & Ethics committee We do that, of course, but it's unfortunate. I don't want things to get to that point. I don't want to have to call complainants to ask whether they still want the information in question since they asked for it eight months ago. I'd like us to be able to call the complainant im
May 8th, 2018Committee meeting
Caroline Maynard
Information & Ethics committee It's interesting because technology is at a lot of different levels, and it could be as easy as.... I was surprised when I started my new position that I had only one screen in my office. I was used to using two screens and people were questioning me. However, when you do a paper
May 8th, 2018Committee meeting
Caroline Maynard
Information & Ethics committee It's a bit of both. We realized that certain investigators were more compatible with certain institutions or complainants. In those cases, it's not even an issue. Those investigators are assigned the complaints and files from the corresponding individuals. We explored the idea o
May 8th, 2018Committee meeting
Caroline Maynard