Information & Ethics committee  By privacy, do you mean section 19, personal information?

Information & Ethics committee  This is the most used exemption of all the requests we see—40% of our complaints deal with section 19, personal information.

Information & Ethics committee  One of my priorities this year is to issue more guidance and positions. When we find examples where the section has not been used appropriately, we are going to start publishing more of those decisions. Hopefully, Bill C-58, which will allow me to publish decisions as they are de

Information & Ethics committee  Section 23 is the section on solicitor-client privilege. It's a discretionary exemption. I think some of our most important work has to do with what factors are to be considered when we use discretion and how we review those cases. Often the discretion is well applied, but we hav

Information & Ethics committee  In December 2018, the online complaint form was launched. It's being used. It's a good tool and 85% of our complaints are now being done electronically, which is really helping us do our work. One issue with it is that it's a protected A system, so complainants are unable to uplo

Information & Ethics committee  We need to invest in training, staffing and resources. Some of the institutions that I'm talking to have the financial resources, but they can't find anybody. Consultants are very expensive. That's one of the reasons I want permanent funding. I'm hiring consultants on a year-to-y

Information & Ethics committee  We have to go through the Treasury Board application process just like any other institution. Ideally, even a provision in the Access to Information Act would allow me to come back here to committee to request additional funding, depending on the needs of that year. The Chief Ele

Information & Ethics committee  Yes. The only thing I currently need is more staff.

Information & Ethics committee  Yes.

Information & Ethics committee  No, the Access to Information Act currently does not allow us to stop an investigation. We have to see the investigation through for every complaint until we have addressed every aspect of the complaint. However, if Bill C-58 passes, that will give me the authority to stop inves

Information & Ethics committee  Yes.

Information & Ethics committee  No, this will be based only on what is already set out in the act and will apply to new requests only. All the files currently being processed will be subject to the current act. I will be able to use the new provisions on new requests to help us better process the complaints.

Information & Ethics committee  People wanting to file a complaint with the commissioner can now do so online. The complaints form is available on our website.

Information & Ethics committee  Yes, the number of complaints has increased, but in fact, not as a result of putting the form online. The number of complaints has increased since people started requesting a lot more information. The number of complaints about institutions has increased by 225% in six years. We

Information & Ethics committee  I would say no for now.