Industry committee  With Bellevue Square for example, which is obviously Canadian, we bought 280 e-books and 339 print books. Ten years ago we would have only bought the print books, so now we're practically doubling the number of books by Michael Redhill that we're buying. How much Michael Redhill

Industry committee  Very occasionally we do them internationally. Occasionally we'll get a request from an American library or a U.K. library for something that is only available through Toronto. In that case, and in many cases, the customer also pays for any costs involved in getting the book for

Industry committee  There are some consortiums, for example, the SOLS, the Southern Ontario Library Service, has a consortium. There are a number of consortiums in the States. I think the entire state of Ohio is a consortium. In Toronto, we're just Toronto because we're privileged to have a very he

Industry committee  Yes.

Industry committee  It is, and that is very difficult for our customers to understand. They know we're buying a licence for a digital file, and yet it acts as if it were a print book. There's one copy per user, so you put a hold on one copy of the file. For example, we have to buy 300 copies of Bell

Industry committee  The e-book vendor? It's OverDrive.

Industry committee  As I said, we do buy the majority of our e-books on a one-on-one basis. We buy between one copy and 350 copies of e-books depending on demand. The thing that OverDrive gives us is a platform and a place to store those e-books, and we have 400,000 e-books stored there. It allows u

Industry committee  We buy Kanopy, obviously, through the vendor, and what the compensation is between the creator and Kanopy itself is one of the things that we, as libraries, really don't know. The same thing is true of OverDrive, which is the premier worldwide provider of e-books for libraries. W

Industry committee  As I said, we have the Access Copyright licence, which is certainly sufficient, I would say, for most public libraries. If it's sufficient for us, given our size, I would say it's sufficient for most public libraries. Unlike academic publishing, we're seeing a huge increase and

Industry committee  I would say no, unfortunately, from my point of view. In terms of our video streaming and downloading products—we also have one called Hoopla—you don't get the kind of material you get on Netflix. On Netflix you don't even get premier feature content, and you certainly don't ge

Industry committee  It's primarily documentaries, but there are a few international features. It's based on a pay-per-use model, so it's very expensive for the library. We have to limit the number of downloads or streaming that somebody can watch in a month. We just launched it this year, and we're

Industry committee  For us it's really e-books and it could be e-audiobooks. If we have, for example, a customer who wants to use a small portion of an e-book the same way they would use a portion of a printed book for personal research or study, they can't do it. We have a program called Poetry S

Industry committee  We have an Access Copyright licence. For public libraries, that is sufficient in terms of the kind of copying that our customers do. The one thing I would like to see implemented is that the contract language for our digital products is not allowed to override fair dealing.

Industry committee  I have very little experience with the Copyright Board. I do know that the general feeling, though, is that it is under-resourced and needs to move more quickly.

Industry committee  Thank you for inviting me to address you this afternoon and for leading the review of the Copyright Act. I am the director of collections and membership services at the Toronto Public Library, and I'm going to talk about interlibrary loans, technological protection measures, an