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Justice committee I used to work for Preston Manning and he said to me not too long ago, “Michele, fake news is not new. You just have to go back to Genesis, and what the serpent told Eve was 100% fake news.” So it's not a new phenomenon. It's something, though, that we are very, very aware of and
May 30th, 2019Committee meeting
Michele Austin
Justice committee Are you asking me to decide what is trustworthy and isn't trustworthy from a news perspective?
May 30th, 2019Committee meeting
Michele Austin
Justice committee We work with many news organizations. That industry is changing, and a lot of them do not have blue check marks that should, so we are reaching out to them. We did that especially in advance of the Alberta election, to make sure that the parliamentary reporters were there. Howe
May 30th, 2019Committee meeting
Michele Austin
Justice committee That's a good question for Google, though. They have a different approach.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Yes.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Yes. Automation is permitted on the platform. I'll give you two positive examples. If you lose your luggage and you DM Air Canada, a bot will help triage where you are and what your flight number was. In Australia, they have a bot for self-harm, wherein you can text Lifeline Au
May 30th, 2019Committee meeting
Michele Austin
Justice committee I have to confirm that.
May 30th, 2019Committee meeting
Michele Austin
Justice committee You're speaking to the issue of scope and scale, which we tackle daily. India is an excellent example. We have many content reviewers who speak those languages and dialects. We have a heavy presence in India. We have the ability to review content in the languages that are suppor
May 30th, 2019Committee meeting
Michele Austin
Justice committee We train constantly at Twitter with regard to bias and understanding. I will speak specifically to women in politics, and specifically to women in politics in Canada. Women like you, who run for office, perhaps experience an abnormal amount of abuse and hatred. A number of Canadi
May 30th, 2019Committee meeting
Michele Austin
Justice committee I'm not going to.... The problem is that people game the system when I tell them exactly what policy has been changed. They'll do something like change a capital i to a small l. I'm not going to tell you exactly what has been changed. However, in review, in terms of Canada, for
May 30th, 2019Committee meeting
Michele Austin
Justice committee I'd be happy to hear them.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Let me take the second half of that first. You can mute words and accounts on Twitter, so if you were interested in the Raptors game tonight and couldn't see it, you could mute #WeTheNorth, #TorontoRaptors. You can filter that out of your conversations currently if you wanted to,
May 30th, 2019Committee meeting
Michele Austin
Justice committee Thank you for your question. Obviously, the CRTC regulates a different set of media from us, and that's a conversation for you to have, in terms of regulation. I would revert to my previous answer with regard to anonymity. It is something we have embraced from the beginning wit
May 30th, 2019Committee meeting
Michele Austin
Justice committee Again, I would say to you that an anonymous account is still completely subject to Twitter rules. It can be reported, should not be engaging in hateful conduct and should be actioned in the same way. We have taken a different approach to allowing anonymous voices. Again, I speci
May 30th, 2019Committee meeting
Michele Austin
Justice committee It's not mandated. It's a different reporting structure for the European Union. The transparency report is just something we do.
May 30th, 2019Committee meeting
Michele Austin