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Justice committee Yes. We are constantly comparing our policies with the best practices of a number of organizations, not just online platforms or digital companies. We are also reaching out constantly to civil society. We have a trust and safety council, of which MediaSmarts in Canada is a member
May 30th, 2019Committee meeting
Michele Austin
Justice committee You make an excellent point. If people don't feel safe coming to Twitter, they won't use it, so it's in our best interests to do a better job with regard to these actions. Recently we've changed our approach. Twitter has a different approach to content moderation than other plat
May 30th, 2019Committee meeting
Michele Austin
Justice committee I would have to get back to you on the amount we spend.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Yes.
May 30th, 2019Committee meeting
Michele Austin
Justice committee I would have to get back to you on that as well.
May 30th, 2019Committee meeting
Michele Austin
Justice committee I would have to get back to you on that.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Context matters with regard to actions that we take. We have a number of signals that we measure and take a look at before we take action. Let me break that into two pieces: The first would be the reporting and the second would be review. We publicly acknowledge that there's too
May 30th, 2019Committee meeting
Michele Austin
Justice committee Thank you very much for your question. It's something, again, that we consider thoughtfully and often. There are two parts to the answer. The first one is our transparency report, which I would urge you to take a look at. It's published twice a year at transparency.twitter.com.
May 30th, 2019Committee meeting
Michele Austin
Justice committee Twitter has allowed anonymity since the inception of the platform. We allow it for a number of reasons. A lot of anonymity is not targeted at hate. There are certain countries in which we operate where, if we did not allow anonymity, people would be in physical danger for the co
May 30th, 2019Committee meeting
Michele Austin
Justice committee I would note that anonymous accounts must comply with the Twitter rules. There are no exceptions for them. If they make a hateful comment, they are subject to the Twitter rules. Of course it is a delicate balance, but at this time we allow anonymity and will continue to allow it.
May 30th, 2019Committee meeting
Michele Austin
Justice committee I think, generally speaking, we believe that only about 1% of the content on Twitter makes up the majority of those accounts reported for abuse. Focusing specifically on abuse, again, those statistics are published in our transparency report. We action unique accounts focused
May 30th, 2019Committee meeting
Michele Austin
Justice committee I think you're also focusing specifically on terrorist and violent extremist content, which is a part of GIFCT as well. I believe we achieve a standard of two hours to try to take that content down. As I stated in my remarks, with proprietary technology, 91% of that content does
May 30th, 2019Committee meeting
Michele Austin
Justice committee Thank you very much. Thank you, Mr. Chair, for inviting me to appear today to discuss this study on online hate. On behalf of Twitter, I'd like to acknowledge the hard work of all committee members and witnesses on this issue. I apologize; my opening remarks are long. There's a
May 30th, 2019Committee meeting
Michele Austin
Information & Ethics committee We would echo the same comments said by Google. We would look forward—
May 28th, 2019Committee meeting
Michele Austin
Information & Ethics committee —to working on the marketplace framework, which is the basis of competition law.
May 28th, 2019Committee meeting
Michele Austin