Government Operations committee  Thank you for your question. As I said in my speech, we are taking a real client-centred approach to addressing pay issues. We have recognized that it's better to address employees as a whole and to deal with all of their individual transactions. That is what has happened throug

Government Operations committee  Yes. As I said, we have increased capacity from the 550 who were in place when we launched Phoenix to approximately 1,500. These are certainly not the exact individuals because some, of course, had moved on or retired, but we have replaced those individuals.

Government Operations committee  As of October of this year—so just last month—we have pay pods servicing approximately half of the clients served by the pay centre, so approximately 110,000 employees. By next May, all employees serviced by the pay centre will have pay pods in place.

Government Operations committee  Les and his team have done a lot of work to identify the operational readiness of a department or an agency to be able to deliver through the pay pod model. Working with departments and agencies, they have basically determined a rollout list of when a certain department or agency

Government Operations committee  We're definitely building on the improvements and the lessons learned over the past three years, and we have been for some time. In fact, I'm not sure the work ever stopped from last season. We've been preparing for this upcoming season. CRA, TBS, unions and employees themselves

Government Operations committee  Yes.

Government Operations committee  Yes.

Government Operations committee  Thank you.

Government Operations committee  Thank you. Hello, committee members. Joining me from Public Services and Procurement Canada are Les Linklater, associate deputy minister, human resources-to-pay stabilization; Michael Vandergrift, associate deputy minister; Marty Muldoon, chief financial officer, finance and a

Government Operations committee  Mr. Chair and committee members, I welcome the opportunity to appear before you this afternoon to discuss the 2017-18 supplementary estimates (A) for Public Services and Procurement Canada and Shared Services Canada. As many of you are aware, both departments play an integral ro

Canada Post Corporation  Mr. Speaker, our government expects all employers to provide safe workplaces. As Canada Post works to reduce the backlog, the health and safety of its employees will continue to take the highest priority. However, the labour dispute has taken its toll on Canadians, including wor

Postal Services Resumption and Continuation Act  Mr. Speaker, the impact of the rotating strikes on the Canadian economy is very real. We have heard concerns from many small business owners and from many Canadians. Some of these small businesses earn up to 25% of their annual revenue in the months preceding Christmas. Consequen

Postal Services Resumption and Continuation Act  Mr. Speaker, I can assure you that I understand and respect the hard work of our postal workers. That is not at all what we are talking about today. I can also assure you that we are concerned about the occupational health and safety of postal workers and that Canada Post is ab

Postal Services Resumption and Continuation Act  Mr. Speaker, I can assure the member that our government is very committed to workers' rights and the labour movement itself. We have demonstrated through a number of initiatives that we are absolutely committed. I think of our groundbreaking pay equity legislation recently and w

Postal Services Resumption and Continuation Act  Mr. Speaker, we heard clearly two things from Canadians. First, we heard that they really loved Canada Post. If we politicians had the same approval ratings that Canada Post has, we would be in very good stead. The other thing we heard was that Canadians did not want to pay fo