Human Resources committee  This report on the call centres shows how important the Office of the Auditor General is to highlight where we have shortfalls within government. Again, I was astonished with the results of your audit on the call centres. It is completely unacceptable for Canadians that they're g

Human Resources committee  Thank you.

Human Resources committee  Thank you very much, Mr. Chair. Thank you, Mr. Ricard and your staff, for being here today to answer some of our questions. As much as we think we're very important as members of Parliament, I think the number one thing our constituents and Canadians want is service from thei

Human Resources committee  With that, the last question I have is the other concern we are hearing from business owners, that there are no metrics or way of measuring, if I'm a welding company and I have an employee who wants to go for some additional training, I'm expecting he will maybe take pressure B w

Human Resources committee  Thank you very much, Mr. Chair, and thanks to the officials for spending the hour with us today. We appreciate the opportunity to ask some questions. Whoever is in charge of whatever I ask, please go right ahead and jump in and answer. I won't say who I'm asking it to. Going t

Human Resources committee  Thank you. Moving over to maybe a similar issue, I found this one quite interesting, as there is a very big difference in where this is expected to go. On the cost of supporting the program, I'm seeing that for administration, the bureaucracy that's involved with administering t

Human Resources committee  I figured that.

Human Resources committee  Yes. It looks as though the numbers on the EI training support costs in the budget are at $1.2 billion, while the PBO has it at $642 million, a big discrepancy in terms of what the cost of EI training support is going to be.

Human Resources committee  On that point, there was mention in the budget as well of an EI small business premium rebate for business owners, who have voiced some concern that they are going to have to cover the costs of the four weeks of paid leave with this program. However, there's no mention of what th

Human Resources committee  Mr. Chair, I asked a specific question. I have only six minutes. How many provinces have you discussed the program with, and how many of them have agreed to change the leave provisions in their legislation to ensure that this program moves forward?

Human Resources committee  What happens if you do not get buy-in from the provinces and territories? What happens to the program?

Human Resources committee  It's not a hypothetical. It's a fact.

Human Resources committee  If you don't get agreement, what happens?

Human Resources committee  Well, in fact, employers have raised concerns with this program: that you are asking the employers to cover the cost of the paid leave, as well as having no metrics ensuring that the training they get in the program actually has something to do with the business owner and the bus

Human Resources committee  Thank you very much, Mr. Chair. My first question is for Minister Qualtrough. You were talking about the importance of being barrier-free. As part of the discussion at committee on Bill C-81, we certainly heard from almost every single stakeholder on the concerns raised that th