Finance committee  Well, we regard a number of the provisions in the bill as being improvements and as moving forward. Our concern is that banking is such a vital function, further improvements would benefit bank customers and consumers. Our organization is a lean organization. We will do our bes

Finance committee  Thank you, Mr. Chairman. Among the provisions we welcome is the establishment of a board committee to be responsible for consumer provision compliance. We're also very pleased to see that in the future the term “internal ombudsman” within the internal bank handling systems wil

Finance committee  Thank you, Mr. Chairman. Good morning to the members of the committee. FAIR Canada is a national charitable organization dedicated to putting financial consumers first. As a voice for financial consumers, FAIR Canada is committed to advocating for stronger consumer protections a