Industry committee  I would say we don't use hackers or cybercriminals, but interestingly, there are good lessons to be learned in terms of their activities and how they conduct their criminal activities or what have you. By learning that, you can then make your systems harder or figure out how so

Industry committee  I think there would be great support for bringing the stakeholders together in different forms—whether it's a summit or some other type of activity—to talk about the impact and figure out solutions. For example, there is a lot of activity already, with the government recently p

Industry committee  If I could just quickly add—

Industry committee  Yes, part of it is the translation, but we also have to take a holistic view that culturally it might not be the translation. In the approach you take in trying to get the information out there and engaging new Canadians or indigenous communities and people like that, you've got

Industry committee  Those are three good recommendations. In terms of the first one, a lot of work has been done to get more data and information out there about fraud. Very shortly, we're going to be releasing a report on the annual activities of the CAFC, which will have a lot of additional data

Industry committee  I'll start, and then I'll turn to Sergeant Larocque to speak a little more about the senior support program. I agree. Part of where I think we are now in terms of a program for prevention and awareness is really trying to tailor the approach to different audiences to figure out

Industry committee  I'm not aware of a solution like that. I think we need more ideas about how we make it easier for people to report it when they're a victim. It is part of the mandate of the NC3 to work with the CAFC to do that. For example, we are building and rolling out a new online system ca

Industry committee  I'm just going to add one, and it applies to SIM swapping scams and others. Folks have probably seen in a lot of their applications the broader application of multifactor authentication. When you go to log in to a bank or something, it's not just your password that gets you in t

Industry committee  Do you mean specific to SIM swapping investigations or...?

Industry committee  We'll go back and look. I'll add that, as folks know, the RCMP is not the police of jurisdiction in all parts of Canada, so it might not give the full picture of what's happening at municipal or provincial levels where the RCMP isn't the police of jurisdiction. We'll see what w

Industry committee  Yes, for Cybersecurity Awareness Month, there's actually a government-wide effort. In many respects, the cyber piece is led by the Canadian Centre for Cyber Security, another initiative that was part of the new national cybersecurity strategy that was released in 2018. Part of

Industry committee  Sure.

Industry committee  It is a good point. The majority of those are in the two official languages of Canada, but we recognize that there is a need to figure out how to do more outreach to new Canadians or folks who don't speak English or French. At different levels or, in some cases, the non-profit or

Industry committee  Yes. We've made some investments in the last few years to stand up the national cybercrime coordination unit to work alongside the CAFC. It's important because, as I mentioned, there is this cyber-enabled aspect, and it could actually be a combination of phone and online. A rece

Industry committee  The one low-hanging fruit I would ask for, particularly in October—cybersecurity awareness month—is that all Canadians really try to be more aware of what's happening out there, and that everybody who has an ability to get the message out, including the attentive folks in this ro