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Government Operations committee  In my mind, the Canada School of Public Service is the place to go with that. For example, A230, the security awareness course that we all have to do to open our email, exists in the military, but when a military member transitions, the military one isn't recognized. That's one,

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  In my mind, absolutely.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  —because right now that list.... I don't know if any of you have ever seen what an MPRR looks like. It's a one-pager, and it has your whole life on it: your name, rank, date of birth, everybody in your family, all your awards, all your tours and all your courses, by dates and in

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  It's a boots-on-the-ground approach. It's not in a boardroom somewhere saying this is how it works. It's the hiring manager who needs to know how to translate that MPRR.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  It's part of the release message. When you get out, your case manager sits down and your Veterans Affairs case manager reminds you that, by the way, you have priority entitlement. Then you get a letter in the mail, and you get one in your VAC inbox online, if you remember your pa

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  You can call, and they will explain it, but again, you have to remember.... My husband, for example, was walked through his entire career: “Here's your travel claim; here's your release information; here's your credit card; here's your passport,” because they hold onto that for t

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  I think the quota idea is a wonderful idea. In a perfect world, if your MPRR—

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  Yes, they call them out. Australia does the same thing.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  Now I'm going to put on my public service hat for a second.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  I've received four emails in the last two weeks about performance management appraisals, so there has to be a quota on those. I'm pretty sure if we drove the same system you'd get your number. I know performance bonuses go with those PMAs.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  I'm sure if you affected the bonus it wouldn't.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  I can't answer that. I think that takes a long quantitative review on what you're doing, but I do think, in a perfect world, if that MPRR were translated into a resumé, and somebody sat there and told the public service manager that this course is your values and ethics course, t

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  Very nice and light—easy.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  It's very easy to do.

April 10th, 2019Committee meeting

Danielle Boutilier

Government Operations committee  Normally, the ranking is very high. It's usually warrant officers who are in charge and it's usually corporals coming through. The answer to every question is “yes, sir” or “no, sir” when you're talking to a warrant officer. If you're talking about mortgages or family finances,

April 10th, 2019Committee meeting

Danielle Boutilier