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May 14th, 2019Committee meeting

Patti-Anne Tarlton

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  I couldn't agree with you more, in that historically, we haven't been pointing fingers at others. We just try to be the best that we can be. An enforcement mechanism that can include the industry that's living it and breathing it every day, bringing that forward for enforcement,

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  I thank you, as well. I would speak on behalf of the Canadian industry, from the entire stakeholder base. Canadian companies are following the rules across the country. They would welcome opportunities to find ways to enforce those rules and enhance other opportunities to have t

May 14th, 2019Committee meeting

Patti-Anne Tarlton

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  It could, yes.

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  Many. I mean, that's an ongoing arms race. We'll continue to try to fight it.

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  It's a multi-million dollar investment annually, and it will continue.

May 14th, 2019Committee meeting

Patti-Anne Tarlton

May 14th, 2019Committee meeting

Patti-Anne Tarlton

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  That's what I mean. From our investment, North America largely, and then we expand it to global operations where we can win there, as in we can try to stay ahead of the bad offers—

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  You'd be surprised that the Canadian industry has rallied around this already. There are two different things. I would agree that putting a lid on resale isn't a customer-friendly approach. It won't stop the behaviour. Technology-wise, you can do that, but it's not a great outc

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  Again, I'll rephrase it to make sure I've captured the question. The service charges that are on a resold ticket are also commercially negotiated with the venue, the promoter, the team, etc. In large measure, those are on a percentage basis. There will be other costs included in

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  That's a very fantastic question, in that the provinces have acted on ticketing legislation in large measure as an outcropping of the Tragically Hip tour in 2016, where it was very obvious that there was more demand than supply. From there, it opened a dialogue across the country

May 14th, 2019Committee meeting

Patti-Anne Tarlton

Canadian Heritage committee  I'll answer the second question first. TradeDesk is an inventory management tool. The allegation that it is a tool that's used to purchase tickets is false. That's not the purpose of the tool whatsoever. I go back to my remarks as well, in that Ticketmaster does not have a too

May 14th, 2019Committee meeting

Patti-Anne Tarlton