Canadian Heritage committee  We can ask our data team if that's information that we retain. I don't know that it's information we retain. I would also suggest that the notion that the concert was sold out in that moment.... I think the other follow-up question to ask is how many tickets were released by the

Canadian Heritage committee  It's difficult to say in the context of bots. We've certainly been involved in enforcement actions that are related to bots, but in that activity, our partnership with law enforcement extends well beyond just the use of bots to procure tickets. We work very actively, for example,

Canadian Heritage committee  Certainly we have systems in place. For example, our payment intermediation process is an inherent fraud deterrent. The practice of fraud on our site, once it goes detected, means that payment will immediately be stopped. We retain payment information, so if it's something that

Canadian Heritage committee  StubHub joined the rest of the industry, and I think you heard Ms. Benjamin say this earlier as well. We believe price controls or price caps are not an effective mechanism to address the notion of ticket resale. There are a lot of studies out there that support this notion. We

Canadian Heritage committee  Can we share more information about some of our fraud deterrence practices? We're happy to share more information with the committee.

Canadian Heritage committee  It's a collaboration and needs to be a collaboration in order to work well. In the last panel we heard a lot about how we can best enforce the bots laws. The fact of the matter is that the governments charged with enforcing those laws don't have the information they need in order

Canadian Heritage committee  I don't have a number on that.

Canadian Heritage committee  I would add that while Ticketmaster is predominantly a primary ticket seller, meaning they're selling the first sale of tickets, they also have many offerings in the secondary market in which we directly compete with them. For example, they have a TM+ platform on which they sell

Canadian Heritage committee  From an advantage standpoint, the value proposition StubHub has been able to bring to the secondary market is to insert consumer protections into ticket resales. Whereas traditionally ticket resales were often done on street corners, in front of venues and whatnot, StubHub interm

Canadian Heritage committee  I think it's important to also understand that just because a professional reseller has acquired a large number of tickets, it does not in and of itself equate to misconduct. There are many ways, including contracting directly with teams or venues or promoters that ticket reselle

Canadian Heritage committee  That's correct.

Canadian Heritage committee  In addition to selling on multiple platforms including Ticketmaster, Vivid and others, Julien Lavallée does sell on our site as well. I want to state that we are very much against the use of bots to procure tickets. When evidence is provided to us that bots or any other malfeasa

Canadian Heritage committee  It's important to note that the fee isn't collected at the point of listing; it's collected only at the point of sale. If you choose to list a ticket and in your experience it didn't sell because the market was saturated and perhaps it wasn't priced at a desirable rate, you would