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May 9th, 2019Committee meeting

Sophie Kiwala

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  It's really difficult, and you are zeroing in on the nub of the problem. It is very difficult, but if you limit some of this behaviour, and create more awareness in the consumers' minds about an acceptable markup to pay on a secondary ticket.... If you were buying tickets to the

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  I think that you may have to oblige some of the primary stakeholders to inform the public. You might have to have a communication campaign that you work on together. You might have advertising around the time of an event that talks about what people should be seeing on a ticket.

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  —you would have the opportunity to be an informed buyer, and you're going to say, “I'm sorry, but I'm not going to buy Senators' tickets for $2,000, or $20.”

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  That's right.

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  It's the nature of what's been happening in this uncontrolled industry. If government doesn't do something to put some stopgap measures on this run-amok industry.... I enjoyed my conversations with all of those stakeholder partners. From every single one I learned a massive amo

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  Yes, I would say so. Bot software can apparently make 120,000 attempts at buying a ticket in one second.

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  I think so. I'm quick, but you might be quicker.

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  It's a good question. He didn't go into that and he didn't go very far into looking at venues as primary stakeholders. I feel that if venues were supported by the other industry partners, they would be able to get the technology to at least improve some of it. He didn't really go

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  I believe the U.S. has 13 states that have developed some legislation, but it didn't seem clear whether there were any prosecutions, so I don't know how effective it has been. That legislation is referenced in the notes I took from the Waterson report. It came out at the end of O

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  They seemed to be very co-operative and very concerned, obviously. There are millions of dollars being made in this industry, often with the flick of a switch. I don't know the exact amount, but I heard it was $1.2 billion in 2012 to be made off the secondary market. I expect it'

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  All right. That's a lot. To recap what you have asked, I'm not aware of anything that's happening federally on this bill. I didn't talk about capping prices in Bill 22. When it was adopted by the government, they did make that change. That was one issue that I think was a very g

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  The legislation was due to begin on July 1, so we didn't have an opportunity to assess efficiency. We did our best to make sure that we were creating greater accessibility to cultural opportunities, but it's very complicated. We needed to start somewhere, and making ticket buying

May 9th, 2019Committee meeting

Sophie Kiwala

Canadian Heritage committee  That's correct. As soon as the change happened in Ontario, in fact, I called the individual for the PC side, who had debated the bill with me. I trusted that he was going to still be interested in the bill. I said that this was coming into effect on July 1, so he needed to be awa

May 9th, 2019Committee meeting

Sophie Kiwala