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Canadian Heritage committee  I thinks it's very important that government certainly enforce the laws that are on the books and available to them. It's difficult for corporations and marketplaces to be responsible for the criminal conduct of third parties. However, we always co-operate with law enforcement

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  First of all, it is important to have a discussion about this. That's why we're here today. We appreciate the opportunity. Thank you very much. We think it is important that resale marketplaces offer accountability and choice to consumers. It's important that they offer buyer gu

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  Sure. I guess I want to push back about the new regulations in Ontario facilitating cheaters; I think she might be referring to the possibility for ticket transferability. I don't think somebody who can't make an event and needs to resell their ticket is a cheater. This new langu

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  We have a significant anti-fraud team, and we continue to grow. However, I want to pump the brakes a little on the bots discussion. It's a problem. There should be anti-bots legislation, but on the other hand, I haven't seen any prosecutions brought under the BOTS Act in the U.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  Well, I'd offer that we have supported anti-bot legislation whenever it comes up. We're supportive of bans on that practice. We don't think it's a good experience for anybody. We have a security team and we review transactions. We're mindful of that topic and we prepare for it.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  No. We use anti-fraud technology to carefully vet our sellers. Vivid Seats is very careful with who we let sell on our website. For example, if we have a new seller, we require a proof of purchase from them and we also check references. We don't actually pay that seller until aft

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  We plan to significantly grow the size of that office, and the income that is attributed to that office will certainly be paying Canadian income tax. I can't comment on the overall market trend, but we've made an investment here. Our intention is to be here.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  As I'm sure you'll understand, it's hard to divulge competitively sensitive information in this public setting. I will say that we acquired Band Exchange last month and we're very excited to make this investment in the Canadian market. We're excited to be here, in part, for the e

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  I believe our sales are in the States. Pardon me?

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  I think our sales are registered in the States, yes.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  We don't have large-scale buyers on our site. The buyers are usually individual fans. There are not a lot of broker-to-broker transactions on our website.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  We have technology to prevent unusual transactions and stop them before they happen. Security is important to us. We make significant investments on that front.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  I could look into that. None that I'm aware of, as I sit here right now, as far as some sort of a massive attack on the site.

May 14th, 2019Committee meeting

Ryan Fitts

Canadian Heritage committee  Absolutely not. We are a resale marketplace, so for the most part, we don't own or control any of these tickets as third party sellers. We have all the inventory at our marketplace available on the website at all times. That's one of the appeals of resale. You can see the entire

May 14th, 2019Committee meeting

Ryan Fitts