Information & Ethics committee  Thank you. I want to go back to Mr. Ryland and my earlier question in relation to Amazon displaying the names and email addresses of customers. Were you categorical that it did not happen?

Information & Ethics committee  There were two articles on November 21, 2018, in The Guardian and The Telegraph. Both of them stated that Amazon suffered a major data breach that caused the names and email addresses of customers to be disclosed on its website.

Information & Ethics committee  Thank you. I just wanted to clarify that. It's very much on the record.

Information & Ethics committee  Can I just come into that, please?

Information & Ethics committee  Okay. This is a question for Microsoft: Earlier this year, I understand a hacker compromised the account of a Microsoft support agent. Is that correct?

Information & Ethics committee  I understand at the time Microsoft was saying there was a possibility the hacker accessed and viewed the content of some Outlook users. Did that actually happen? Did they access the content of Microsoft users?

Information & Ethics committee  How was it that a hacker was able to, I suppose, compromise your own security or data security features?

Information & Ethics committee  What have you done to ensure this doesn't happen again? It seems like kind of a basic breach of data security for your users.

Information & Ethics committee  You're on record for having put these changes in place. Have you had a report? Did you do a report in relation to how many users' information was accessed, or the content?

Information & Ethics committee  Okay. In relation to the measures taken following that.... Again, this is about the trust of users online and what your company has done. Would it be possible to get feedback about that?

Information & Ethics committee  Thank you.

Information & Ethics committee  Thank you. Thank you all for coming before us this morning. My first question is to Amazon. Last November, on Black Friday, I understand there were technical issues. Many of the customers' names and emails appeared on your website. Is that correct?

Information & Ethics committee  No? Okay. I thought there was some reporting in relation to that. Were there some technical issues last November?

Information & Ethics committee  In relation to GDPR and data protection, from what my colleagues asked you earlier, you're saying you would be in favour of some form of GDPR being rolled out globally.

Information & Ethics committee  Okay, so are you open to that, or maybe to a different version of it across the world?