Human Resources committee  Thank you very much for the question. Online is often a place where many travellers start their journey. Travellers will expect complete and clear information. Persons with disabilities also need complete, clear and accessible information. This makes the experience equitable for

Human Resources committee  Thank you so much for the question. I will start the answer, and then I will ask if Milan or Susie has anything to add. You're absolutely right. Training is critical. Training helps people to develop their skills in order to deliver their services. It improves awareness and unde

Human Resources committee  Again, it's a good question in terms of accountability, because you're absolutely right. Managers and executives need to hold themselves accountable. During the course of our audit, we found that they were receptive to what we brought to them, and they were made aware of these im

Human Resources committee  Thank you very much. Mr. Chair, thank you for this opportunity to discuss our report on accessible transportation for persons with disabilities, which was tabled in the House of Commons on March 27. I would like to acknowledge that this hearing is taking place on the tradition

Public Accounts committee  I would have to say that I don't recall doing any similar work, Madam Chair, in relation to timelines on other large projects. Unfortunately, I don't have a lot to add relating to this. Mr. Swales, you can probably nod if you have something to add related to this question.

Public Accounts committee  In the spirit of short answers, I will pass the question about details over to Mr. Swales.

Public Accounts committee  Concerning reports, since our audit focused on deadlines, I cannot tell you right now whether the frequency of reports is adequate. I don't know whether I have understood the question, as technical problems caused me to miss a good portion of the previous conversation. If that'

Public Accounts committee  I'm going to start that answer, then I'm going to pass it over to Mr. Swales to see if he has anything to add. When we carry out our audit work, obviously we need to obtain sufficient and appropriate evidence to make sure we have the information we need. With respect to the $111

Public Accounts committee  That was our interest in looking at risks to determine whether or not the department was assessing, mitigating and monitoring the risks they faced, with respect to delays in particular. Our perspective and one of our focuses was on delays, because a strong assumption could be mad

Public Accounts committee  As we mentioned, the focus of the audit was on the timing of the audit. I will ask Mr. Swales if we looked at any of the details of the costing from that perspective, but I suspect that our—

Public Accounts committee  We would look at the overall cost of a particular contract to determine which elements are relevant to be looking at for the federal government and to be able to report on and conclude on the federal aspects of those costs.

Public Accounts committee  The cost provided by the government would most likely include the costs, but we would not be in a position to weigh in on the relevance and the appropriateness of those provincial taxes.

Public Accounts committee  Since the audit period ended in January 2020, our report couldn't include an analysis and commentary on actions and decisions that occurred afterwards.

Public Accounts committee  As you've indicated, we found that there was a need to obtain complete, current and reliable schedules, and that those schedules be monitored. We looked at what the departments provided to us in terms of the amounts of time it was going to take and the delays that were relevant t

Public Accounts committee  Thank you for your question. We found that the NSS hasn't been effectively managed in terms of timelines, risks and the achievement of the target state, for example. However, the departments have taken steps to preserve operational capabilities until new vessels are delivered.