Public Safety committee  Right now, with the RCMP doing investigations, their service standard is six months.

Public Safety committee  Yes, those ones will depend, obviously, on the complexity of the situation. On the Boushie file, for example, the investigation and preparation of the report were just under two years.

Public Safety committee  I would like to investigate the cases that are the most serious. Right now, I'm not resourced effectively to be able to investigate all of those very serious cases.

Public Safety committee  Those ones would be referred to the RCMP all of the time for investigation.

Public Safety committee  Right now, we're investigating about one or two annually. That's what we're doing.

Public Safety committee  Yes. Those are where we are using our own resources to do investigations; however, on the review side, when an individual re-engages with the process, we're doing about 300 to 350 reviews a year.

Public Safety committee  Our service standard when somebody requests a review is 120 days after we have received all of the relevant material from the RCMP. At present, we're meeting that service standard about 65% of the time.

Public Safety committee  Third parties can be put into two categories. There are those that submit a complaint on behalf of the person who had the negative experience, and there are those who submit complaints based on what they've seen on YouTube or the news, say. Those are two different groups of third

Public Safety committee  I think the complaints that are...I don't want to say minor, because no complaint is minor, but complaints that really involve sitting down with the officer and looking at attitude issues need to be referred back. When you're talking about people's liberties being infringed upo

Public Safety committee  It's an interesting question. I would really be ballparking this, especially with the CBSA mandate. I'd say—

Public Safety committee  I would say there are 15% to 20% of cases that we would like to look at ourselves.

Public Safety committee  That's a place for public education. I see public education as not only applying to members of the public, but also to members of the organizations that we're overseeing. We do public education right now with the RCMP, as we can. I would suggest we're going to need to do exactly

Public Safety committee  I think a key facet of that is stakeholder engagement. In fact, my team has already started meeting with some of the non-government organizations and civil society groups so we get an idea as to what their concerns are. That is a big part of it, doing that stakeholder engagement

Public Safety committee  That's under study right now, in fact. We've received one report and we have a second report that's coming with recommendations in terms of what data we should be collecting. It's a partnership that we're doing with NSIRA. We're working with NSIRA on this so that we make sure we

Public Safety committee  I have a total staff of between 85 and 90, but also, when we're doing reviews, those are lawyers who are doing that. Obviously, I would like to increase my stable of investigators, but we have policy analysts who assist with the investigations. There are seven who are specificall