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Public Safety committee When we say “zero trust”, we need to identify what we are talking about. Zero trust, we have people who have access to data. They need it to actually do their work. With zero trust, clearly we want to make sure that we have security mechanisms in place that aim at the zero trust
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee That's what I was saying. Often, seniors do not necessarily have an Internet connection or an email address. We take care of them. These people can call us. We will take charge of the situation from that moment on and act as intermediaries with Equifax regarding the alert system
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee On this subject, we have nothing conclusive. We relied on the data provided to us by the police services. We don't have conclusive data on why someone was on the list or not. We don't have that information.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee We will have to see if this is possible. From a legal point of view, I am not sure.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee It's only caisse members.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee According to the information we have, only those who receive a letter are affected.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee If they have not received a letter, they are not affected.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee People who don't go online and don't necessarily have an email address must still be reached. Therefore, we have set up a call centre so they can reach us by telephone. We will undertake to sign them up for the Equifax services. We have implemented an innovative solution with Eq
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee Yes. Currently, Equifax has the ability to handle alerts. As we were saying earlier, Equifax holds 70% of the Canadian market when it comes to credit bureaus and detection and alert systems. So those are the services we use for this aspect. Once again, we liaise for people who h
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee The affected members are primarily in Quebec. There are some affected members in Ontario and very few in other provinces. We are talking about people who no doubt moved to other provinces and are members of Desjardins. That is an important aspect. They are affected Desjardins mem
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee They are not impacted at all, no.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee That's correct.
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee Those were not impacted at all outside of the scope of what we talked about—
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee I'm not sure I—
July 15th, 2019Committee meeting
Denis Berthiaume
Public Safety committee Let me be very, very specific here. It's strictly the members of our caisse network who are impacted. Let's say you were a member a year ago and you closed your account for whatever reason. If you do not receive a letter, you will not be impacted. There is no impact. You haven't
July 15th, 2019Committee meeting
Denis Berthiaume