Industry committee  As far as I'm concerned, STIR/SHAKEN is not fully implemented, so it's hard for me to tell if it's effectively working. One thing we noticed with fraud that is initiated by telephone, though, is that scammers are using a lot of spoofing technologies to make you believe that the

Industry committee  Actually, that is a very good question. I'm going to let our director answer it, so he can also tell you about one of our sub-units related to cybercrime.

Industry committee  The answer is that on average, losses for victims have increased. There are trends with fraudulent investments, mostly related to crypto sectors like bitcoins or any use of cryptocurrencies, whereby scammers—

Industry committee  Yes. It's because the losses are higher, on average, for victims. We have fewer victims reporting much greater losses. That can explain why—

Industry committee  No, sorry. I don't have a specific correlation to that.

Industry committee  I'm sorry?

Industry committee  It is. To clarify that, to some extent it's being done in regions. It's not only us producing the fraud awareness piece. For example, we've worked with my colleagues in B.C. They have put posters and pamphlets into multiple languages to alert people of the danger of using a cry

Industry committee  Recovering money from fraud will certainly always remain a challenge, as the fraudsters' model is very adaptive. Once a barrier or safeguard is established, the fraudster will certainly work hard to circumvent those measures. We see it every day: new frauds surface and old frauds

Industry committee  Right now there have been recent developments on that front. We want to release more data and make it more accessible to the public, so we're currently working with one of our units at the RCMP to publish that type of data using the open government data concept. For example, some

Industry committee  In terms of outreach, we have proactive presentations that are done in person, to the extent that they can be done. Of course, as Mr. Lynam explained, COVID slowed down our efforts, but we still found ways to be able to reach out. We had virtual presentations when we could not be

Industry committee  It's because we don't track a specific category on SIM swapping. Typically when we get a report of that, it would be subcategorized under identity fraud or identity theft, because we track both. Over the past two years, as I mentioned, we've seen a sharp increase in those areas,

Industry committee  In fact, most fraudulent calls are done in English.

Industry committee  In a mass approach, fraudsters target as many people as possible. That said, fraud also takes place in French, by telephone. I don't have the information on the extent of fraud and the amount of fraud reports where the initial interaction is in French. However, there are many fr

Industry committee  I don't have any specific information on that. There is a scheme that we see that is still quite prevalent these days: it's called the “grandparent scam.” Fraudsters pose as a close family member who is in trouble. They have either been arrested, had an accident or need emergenc

Industry committee  In terms of resources, on our side, there has certainly been investment in the fight against cybercrime. Our director general can tell you more about the progress on the National Cybercrime Coordination Unit. Chris, would you like to speak about that aspect?